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Barnett, who also owns Ford and General Motors dealerships, said other brands are selling a lot of compact crossovers in his area. "Right now, on the Chrysler side, we're kind of missing that market," he said. Chrysler originally planned to start deliveries between July 1 and Sept. 30. But distribution was delayed while engineers tried to smooth out the new transmission. Chrysler built about 12,000 Cherokees but held them at the plant, at rail yards and other locations around the country until the transmission computer-control software could be updated. Short delays are common in the auto industry as automakers hold new models at factories until they can fix problems. But longer delays have hit Chrysler especially hard in the past year, first with a freshened Ram pickup and then with the Jeep Grand Cherokee large SUV. Those delays were responsible for a 65 percent decline in Chrysler's first-quarter earnings. Along with the Cherokee issues, the delays caused Chrysler to cut its sales and earnings forecasts for the year. The Auburn Hills, Michigan-based company now expects to ship 2.6 million vehicles worldwide in 2013, at the low end of its goal of between 2.6 million and 2.7 million. It expects to earn between $1.7 billion and $2.2 billion, down from its previous target of around $2.2 billion. CEO Sergio Marchionne said after the second-quarter earnings that the delays were due to growing pains as the company moved from making 1 million cars and trucks in 2010 to more than 2 1/2 times that this year.
[Associated
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