Tesla
boosts model S Sedan's warranty coverage after criticism
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[August 16, 2014]
Aug 15 (Reuters) - Electric
carmaker Tesla Motors Inc TSLA.O said on Friday it had
boosted warranty coverage on its Model S sedan, a week
after an influential U.S. consumer magazine highlighted
problems with the $70,000-plus vehicle. |
Tesla announced that the drive unit warranty on the Model S has been
increased to match that of the battery pack, bringing its coverage
to eight years and "infinite" miles.
The warranty extension will apply retroactively to all Model S cars
produced since 2012, the company said on its blog
(http://bit.ly/1AkmSLT), and will have a "moderately negative"
effect on its earnings in the short term.
Consumer Reports last week criticized the Model S for having "more
than its share of problems," including a variety of electrical
issues.
The magazine last year gave the Model S top marks for its
"smoothness, effortless glide and clever, elegant simplicity." It
purchased the car in January 2013 for $89,650. Tesla fixed the
problems on the magazine's Model S under warranty.
In a blog post on Friday, Tesla Chief Executive Elon Musk said of
the longer warranty, "in hindsight, this should have been our policy
from the beginning of the Model S program."
If the company believes that electric motors are more reliable than
the gasoline engines used in most conventional cars, he added, "then
our warranty policy should reflect that."
Many current conventional gasoline-powered cars have a standard
three-year/36,000-mile warranty.
[to top of second column] |
Korean automaker Hyundai Motor Co 005380.KS, its affiliate Kia
Motors Corp 000270.KS and Japanese automaker Mitsubishi Motors Corp
7211.T offer U.S. buyers some of the longest new-vehicle warranties,
including standard vehicle coverage for five years or 60,000 miles
and powertrain coverage for 10 years or 100,000 miles.
Tesla, which has been trading at or near its record high, closed at
$262.01 on Friday on the Nasdaq and was down slightly in
after-hours.
(Reporting by Ramkumar Iyer in Bangalore and Paul Lienert in
Detroit; Editing by Maju Samuel and Paul Simao)
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