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The UK Competitive Telecommunications
Association (UKCTA), said other companies should be allowed to
lay their own cables in BT ducts and use their own equipment to
control BT cables, saying it would improve service and encourage
innovation.
The group, which includes firms such as Sky, EE, TalkTalk ,
Virgin Media and Vodafone, also said many consumers did not know
who was responsible for the network when services were
disrupted.
BT's network business Openreach, which manages the national
telecoms network, continues to dominate the business end of the
market, 30 years after the company was privatised.
A BT spokesman said in a statement that forcing Openreach to
open up access to BT ducts would increase costs and that the
company was voluntarily publishing its service performance to
reflect its commitment to improving service.
"The UK has a vibrant wholesale business connectivity market,
with strong competition and innovation amongst a large number of
providers," he said.
Ofcom said its work “goes hand-in-hand with promoting
competition".
"The UK already has the most competitive broadband market of any
major European country," a spokesperson said.
"Our job is to ensure that customers benefit not only from
innovation, but also from good quality of service and a fair
deal.”
(Reporting by Li-mei Hoang; Editing by Jon Boyle)
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