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			 But as old contracts expire, dozens of people have received demands 
			for higher rent, been told their rents will increase dramatically, 
			been threatened with eviction or moved out to escape the insecurity. 
			Thousands of Spain’s poor now depend for their homes on the 
			generosity of private equity. 
 Jamila Bouzelmat is one of them.
 
 The mother of six lives in a four-bedroom flat on the outskirts of 
			the Spanish capital that was bought jointly by Goldman and a Spanish 
			firm. The 44-year-old said that until March her family paid 58 euros 
			($73) a month in rent out of her husband’s 500-euro unemployment 
			benefit. In April, her bank statement shows, her new landlords 
			suddenly took 436 euros from her bank account.
 
 She discovered the payment when she tried to pay an electricity 
			bill.
 
 “We went to take money out and there wasn’t a cent left in the 
			bank,” she said, her 18-month-old daughter playing at her feet. She 
			got charity hand-outs to feed her children, aged between 18 months 
			and 19 years, and now lives in fear of the rent bill. Goldman 
			declined to comment.
 
 In the buildings sold to the funds, Reuters has spoken to more than 
			40 households who face similar difficulties. They include some of 
			Madrid’s most vulnerable people: an unemployed single mother of five 
			with a severely disabled daughter, for example, and an HIV patient 
			with one lung. Both faced evictions that were temporarily halted at 
			the last minute.
 
			 
			
 There is no suggestion the buyers have acted illegally. Having 
			bought around 15 percent of Madrid’s publicly held social housing, 
			the new owners are simply exercising their right to charge 
			commercial rents once reduced rents that tenants have paid expire.
 
 However, Socialist councillors in Madrid have launched lawsuits 
			directed at the state bodies that sold the rent-controlled homes, 
			and tenants meet weekly to organize street protests. Evictions 
			ordered and postponed by the new owners are an increasingly common 
			sight in Spain’s media.
 
 The ructions in Madrid come as Spain tries to recover from its 
			historic property-market collapse and deep economic crisis. Between 
			2007 and 2013, Spanish property prices fell by nearly 40 percent. 
			More than 3 million houses and apartments sit empty, according to 
			official figures. Spain has one of the smallest stocks of social 
			housing in Europe, but as Madrid’s authorities cut their budgets, 
			they have sold what they can at fire-sale prices.
 
 For the private equity firms that bought the flats, the deal was 
			good business. For tenants, less so. The poorest had long benefited 
			from rent reductions - some of them officially documented contracts, 
			others informal arrangements with well-meaning public officials.
 
 Of the homes Goldman bought, around 400 benefited from official rent 
			reductions, according to one government source. Such cuts were 
			agreed individually for up to two years, and some tenants used to 
			pay less than 20 percent of the going rate. The informal deals are 
			hard to count.
 
 The apartments were sold by two government agencies. One of them, 
			the Madrid city housing body, told Reuters the sales were crucial to 
			paying its debt, but did not answer questions on the number of 
			tenants affected or their situation.
 
 The other, the regional housing body known as IVIMA, sold its flats 
			to Goldman Sachs International and Azora, a Spanish private equity 
			firm which invests in rental accommodation. Azora set up a 
			management firm, Encasa Cibeles, to manage the flats, and both 
			Goldman and Azora referred inquiries to Encasa Cibeles.
 
 In the case of Bouzelmat, whose rental agreement ended in March, an 
			Encasa Cibeles spokesman declined to comment on “processes and 
			methods of payment.” But he said Bouzelmat had been paying by direct 
			debit. The company said it respects all ongoing contracts, including 
			rent reductions, and once these expire, reviews each tenant 
			case-by-case. “Evictions occur in an extremely small number of 
			cases,” the spokesman said: “Our priority is to help those in need 
			and we are doing this with a team of social workers looking to help 
			the most vulnerable.”
 
			 
			Pablo Sola, a spokesman for IVIMA, said the deal had been exemplary 
			and IVIMA meets Encasa Cibeles every week to ensure “no family that 
			wants to pay” is evicted. “The Madrid government has not washed its 
			hands of the management of these flats. We are following up the 
			process to avoid the eviction of any family in financial 
			difficulty.”
 The public-sector real estate workout is creating winners and 
			losers. Spain needs new investment to put a floor under its property 
			market - a necessary condition for a broader recovery - and at the 
			same time its social safety net needs funds. Economist Miguel 
			Hernandez said foreign investors play an important role by providing 
			cash to public institutions.
 
 “These funds may appear to be acting like vultures, but they are 
			also helping the system, because the administrations had very few 
			options to get the cash they needed,” said Hernandez, professor at 
			IE Business School.
 
 “A GOOD PRICE”
 
 The red-brick development where Bouzelmat lives is in Vallecas, a 
			working-class area in the south of Madrid. Thousands of new flats – 
			many of them state-owned social housing – were built there during 
			Spain’s property boom in the early 2000s.
 
 When boom turned to bust in 2008, Spain’s budget for housing 
			collapsed. It was 1.4 billion euros in 2008 and is now 800 million. 
			That left local governments scrambling to cut costs, and eyeing 
			privatizations. To lure foreign investors, Madrid overhauled rental 
			laws, making it easier for landlords to evict non-paying tenants. It 
			worked: Investment in Spanish real estate increased 12-fold last 
			year to 5.2 billion euros.
 
 A confidential May 2013 report – commissioned by Madrid city council 
			and prepared by PriceWaterhouseCoopers – found that the city’s 
			housing unit, known as EMVS, was unsustainable. EMVS, set up over 30 
			years ago to house the poor and disadvantaged, had higher debt 
			repayments than its cash income. PWC’s report advised Madrid to sell 
			some flats immediately.
 
 In July 2013, the city sold 1,860 properties to a fund jointly owned 
			by Blackstone and Spanish fund Magic Real Estate. The average price 
			per apartment was around 67,200 euros.
 
 EMVS said the sales were crucial to paying down its debt. Opposition 
			United Left councillor Angel Perez said it was an outrage. “You are 
			playing with people’s lives,” he told an angry town hall session at 
			the time. Blackstone declined to comment. Magic Real Estate did not 
			respond.
 
			
			 
			Within weeks of the Madrid City Council’s sale, IVIMA, the regional 
			housing body, sold another 2,935 apartments - including Bouzelmat’s 
			- to Goldman Sachs and Azora for roughly 68,500 euros per unit.
 Taking an average size of around 70 square meters for the flats 
			sold, Goldman and Blackstone and their Spanish partners paid around 
			970 euros per sq m for the properties. Flats in Vallecas sell for 
			around 2,000 euros per sq m, real estate agent websites show – about 
			200,000 euros for a 100-sq-km home. "The price per unit was very 
			cheap," said Fernando Encinar of Madrid-based real estate agent 
			Idealista. "In any market, if you buy in volume you get a good 
			price."
 
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			“TAKE NO ACTION”
 Last October, Pablo Cavero, Madrid councilor for transport, 
			infrastructure and housing, told a council session that the only 
			change for the IVIMA tenants would be “the name at the top of the 
			rent bill," the minutes show. He declined to be interviewed.
 
 That month, tenants in Bouzelmat’s block, some of whom had official 
			rent reductions, received a letter from Encasa Cibeles saying: “The 
			rental contract will not suffer any change. You will maintain the 
			same rental conditions that you have currently, including the 
			monthly rent and the length of your contract.” The letter, seen by 
			Reuters, said tenants needn’t do anything.
 
			It did not mention what would happen after the contracts ended, nor 
			did it refer to reduced rents. These were separate arrangements that 
			each tenant made with their state landlord. For instance, if a 
			tenant lost their job, they would submit documentation and IVIMA 
			would grant a discretionary reduction for a fixed period, documents 
			seen by Reuters show. Of the 20,000 homes IVIMA now owns, around 27 
			percent have a formal rent reduction of between 5 percent and 95 
			percent, a source close to IVIMA said.
 Late last year, Encasa Cibeles invited four tenants’ representatives 
			from Bouzelmat’s block to a meeting. The company told them rent 
			reductions would not be renewed once contracts expired. “Encasa 
			Cibeles told us they would respect reductions until the contract 
			ended but then it would return to the base rate, because they were 
			not a charity,” said Saida Juarez, the tenant representative from 
			the block.
 
			"FULL PAYMENT"
 Unemployed hairdresser and mother-of-three Yasmin Rubiano lives in a 
			flat now owned by Goldman and Azora. Rubiano said she stopped 
			getting a printed rent bill once her reduced rent of 50 euros per 
			month ended in December, but got no word from the new owners.
 
 In January she started to receive monthly text messages from her 
			bank, which she showed a reporter, advising that it had received a 
			demand for 498.18 euros. She has been paying 100 euros a month to 
			show goodwill, but cannot pay more. In March, Rubiano said, she 
			received a letter from Encasa Cibeles demanding full payment or 
			threatening legal action.
 
			
			 
			  
			The Encasa Cibeles spokesman said it had nothing to do with the text 
			messages. Social workers have been working for some time to find the 
			best solution for the family, who still live in the flat, he added. 
			“Encasa Cibeles has not started any legal action against them.”
 The situation with Blackstone and Magic Real Estate is slightly 
			different. Their tenants generally have longer contracts and fewer 
			formal deals for reduced rents, though most pay below market rates. 
			As with the Goldman flats, tenants were told nothing would change: 
			“The contracts ... are guaranteed,” seller EMVS said in a July news 
			release. “The only thing that will change in the rent statement is 
			the issuer.”
 
 As leases near expiry, at least 20 tenants in one block have signed 
			new contracts for sharp rent rises, said a source with knowledge of 
			the matter.
 
 When Blackstone and Magic Real Estate bought the flats, Jaime 
			Gamarra, an unemployed 62-year-old receiving benefits of less than 
			400 euros a month, had not been paying full rent for around a year. 
			After he lost both his jobs, a woman at the council had told him to 
			pay what he could afford.
 
			On March 12, he got a letter from the new management company, Fidere, 
			saying he owed them 5,133.54 euros in “inherent obligations” to be 
			paid by March 5.
 “I started to panic,” he said. He met Fidere and was told his 
			arrangement with the council was not viable for the firm. On June 24 
			he got a letter of eviction. A judge overruled this in September, 
			but Fidere can appeal. Gamarra fears he will be thrown out.
 
 “These flats were built with public money for people in difficulty,” 
			Gamarra said.
 
 Jorge Arriba, a 37-year-old car mechanic, lives in a Blackstone 
			flat; his 10-year contract ended in August. He used to pay 415 euros 
			per month in rent, around a third of his salary. When he met Fidere 
			in May, he said, they told him the rent would go up from September.
 
			On Aug. 6, the 20 tenants in Arriba’s block signed new contracts 
			with Fidere, some of them seen by Reuters, which stipulate a rise of 
			more than 40 percent in rent over three years. Blackstone referred 
			inquiries to Fidere.
 “It is not true that it is our intention to increase rent once the 
			contracts end,” Fidere spokesman Miguel Onate said in an email. 
			Later, he said “some people have lost the public subsidy they 
			received from the council.” Of the flats under Fidere’s management, 
			he said, fewer than 2 percent have recurring problems with payments.
 
			
			 
			
 Six sources involved in the bidding process told Reuters that 
			bidders knew the straitened circumstances of the tenants. The funds 
			that entered final bidding – nine in all – were given detailed 
			information. The sale terms, seen by Reuters, show the regional 
			government stressed that the new owners must honor all the tenants’ 
			rights and obligations.
 
			Goldman went for the Madrid homes after a successful pair of similar 
			deals in Germany, a person familiar with the matter said. Goldman 
			looked at the profiles of the tenants and considered whether the 
			properties were “under-managed from a yield perspective” and whether 
			new ownership could “improve rents.” The deal was particularly 
			appealing because 85 percent of the flats were occupied and most 
			tenants were paying rent, in contrast to other properties with high 
			percentages of defaulted mortgages or laws that made it hard to 
			raise rents.
 Some local politicians say IVIMA acted illegally by selling the 
			flats cheap. IVIMA Director Ana Gomendio declined to comment.
 
 Now a judge will decide who, if anyone, to blame. Any tenants 
			evicted can reapply for social housing. Around 13,000 households are 
			already on the waiting list for flats owned by Madrid city council, 
			a source close to the council said.
 
 (Edited by Sara Ledwith)
 
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