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			 Illinois American Water’s Vice President of Operations Barry 
			Suits said, “This last winter was one of the coldest on record in 
			Illinois. It serves as a reminder for completing important cold 
			weather preparation. A few simple steps taken this fall can help 
			prevent costly repairs this winter.” Illinois American Water offers 
			these tips to help customers prepare before cold weather: 
				Search your house for un-insulated pipes, especially in 
				unheated areas. Consider wrapping pipes with electric heating 
				tape, but follow manufacturers' instructions carefully to avoid 
				a fire hazard.
Know what areas are vulnerable to freezing, including 
				basements, crawl spaces, unheated rooms and outside walls.
Eliminate sources of cold air near water lines by repairing 
				broken windows, insulating walls, closing off crawl spaces and 
				eliminating drafts near doors. Seal cracks and holes in outside 
				walls and foundations, especially where cable TV or phone lines 
				enter the house, with caulking to keep cold winds away from 
				pipes. 
 
  
Check sprinkler or irrigation systems. Turn everything off 
				and fully drain the system. Also make certain the water to your 
				hose bibs is shut off inside your house (via a turnoff valve), 
				and that the lines are disconnected and drained. 
For outside meters, keep the lid to the meter pit closed 
				tightly and let any snow that falls cover it. Snow acts as 
				insulation so don’t disturb it.
Drain and shut off entirely the water to any unoccupied 
				residence. A loss of power during a winter storm could cause 
				pipes to freeze. If you intend to leave a property entirely 
				without heat, be sure to drain all water.
Set the thermostat at 55 degrees if you’re going out of 
				town. This setting is considered to be safe for pipes.  “Frozen pipes can leave customers without water in the worst 
				of weather. Running a trickle of water during freezing temps can 
				help prevent damage,” said Suits. He offered these tips for when 
				temperatures fall below zero: 
					Allow a small trickle of water from both your cold and 
					hot water faucets to run overnight to keep pipes from 
					freezing. The cost of the extra water is low compared to the 
					cost to repair a broken pipe. Customers should also consider 
					a wise water use practice and collect the running water for 
					later use.
Open cabinet doors to expose pipes to warmer room 
					temperatures. 
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			 If pipes freeze customers should: 
				Make sure everyone in their home know where the main water 
				shut-off valve is and how to turn it off and on. If a pipe 
				freezes or bursts, the water should be shut off immediately. 
				Don’t attempt to thaw frozen pipes unless the water is shut off. 
				Freezing can often cause unseen cracks in pipes or joints that 
				will leak when thawed.
Apply heat to frozen pipe by warming the air around it or 
				applying heat directly to the pipe. You can use a hair dryer, 
				space heater or hot water. Be sure to not leave space heaters 
				unattended and avoid the use of kerosene heaters or open flames.
Once the pipes have thawed, turn the water back on slowly 
				and check for cracks and leaks. About Illinois American WaterIllinois American Water, a subsidiary of American Water (NYSE: 
				AWK), is the largest investor-owned water utility in the state, 
				providing high-quality and reliable water and/or wastewater 
				services to more than 1.2 million people. American Water also 
				operates a customer service center in Alton and a quality 
				control and research laboratory in Belleville. Founded in 1886, 
				American Water is the largest publicly traded U.S. water and 
				wastewater utility company. With headquarters in Voorhees, N.J., 
				the company employs more than 6,600 dedicated professionals who 
				provide drinking water, wastewater and other related services to 
				approximately 14 million people in more than 40 states, as well 
				as parts of Canada. More information can be found by visiting 
				www.amwater.com.
 
			[Karen Cotton, Illinois American 
			Water] 
			
			 
			
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