The
updated user agreements would allow the e-commerce company and
the payments division it is spinning off to contact users by
phone for offers and promotions, to collect a debt or to poll
their opinions through surveys and questionnaires.
Ebay's updated user agreement is scheduled to take effect on
Monday and PayPal's will become effective on July 1.
"Consumer choice and privacy preferences are protected by state
and federal laws — including laws that specifically aim to stop
companies from using invasive robocalls to promote products to
consumers who do not wish to receive them," the newspaper quoted
Melissa Grace, a spokeswoman for New York Attorney General Eric
Schneiderman, as saying.
The letters, written by Kathleen McGee, chief of the attorney
general's Internet Bureau, said the only way for users to opt
out of the possibility of marketing calls or text messages was
to stop using the auction site or payment processor entirely,
the newspaper reported.
A representative of PayPal told Reuters the company had received
the letter of inquiry and would respond to it, adding that
PayPal customers could choose not to receive autodialed or
prerecorded message calls.
Representatives at the New York Attorney General's office and
eBay did not immediately respond to requests for comments
outside regular U.S. business hours.
(Reporting by Mansi Goenka in Bengaluru; Editing by Anupama
Dwivedi)
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