Tourism Bureau offers report to Lincoln City Council; seeks funding for new fiscal year

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[May 28, 2015]  LINCOLN - On Tuesday evening Maggie McMurtrey of the Logan County Tourism Bureau addressed the Lincoln City Council updating them on recent activities and emphasizing the importance of the city’s financial support through the Hotel/Motel Tax.

McMurtrey spoke first about improving the presence of the Bureau at local events, and providing better information to visitors about tourist attractions. She said the Bureau had Visitor Guides that were available locally, but also being distributed throughout the state at various tourist information sites. She said the Bureau’s Dinning Guide was a very popular publication with local colleges, and while she was currently out, more were being printed.

She talked about the sub-grants that had been requested recently and said awards had been granted. Those who received advertising dollars from the Bureau included the Logan County Fair, Balloon Festival, and the Lincoln Heritage Museum Lincoln Colloquium that will be held in October.

McMurtrey also announced that beginning in June, the Logan County Alliance/Tourism Office will be open on weekends. She explained the LCA and tourism now have salaried employees who can man the office on weekends with no additional wages paid out.
 


Marty Neitzel asked what the hours would be on weekends. McMurtrey said that it would vary. She noted as an example that on the weekend of the Route 66 Garage Sales, visitors would be out and about in the early morning hours. She said she planned to be at the office personally that day and would open the door at 7 a.m. She added that on other weekends when specific events were not going on the office hours would probably be 9 a.m. to 2 p.m.

She was asked if that would be Saturday only, and she said it would be both Saturday and Sunday.

Steve Parrott asked McMurtrey to explain how the Bureau measures tourist activity in Logan County. She answered that the primary goal is always 'heads-in-beds' and that her office surveys the various motels in Lincoln and asks them about their overnight stays.

She explained this measurement was the standard for the State of Illinois as well. The Bureau receives grant funding from the state, and at each reporting period, the state asks for the number of motel stays.

Parrott asked then if the Bureau could compare heads-in-beds this year to last year. McMurtrey said it could and does. She said the annual report to the state is due in July and that will be the time when they will have an annual figure, which would be more telling overall than the quarterly figures. However, she also added that the motel stays are trending upward this year.

Todd Mourning asked if the Bureau could track multiple years in the same manner. McMurtrey said that it could. She said getting the numbers on paper might be a little confusing because of the name change involved for the Bureau, but it was still possible.

She also talked abut the official name change for the Bureau. The paperwork has all been filed and approved by the state, so while the Bureau has referred to itself recently as the Logan County Tourism Bureau, it is now the official legal name of the agency.

As a new entity, the bureau also had to file for a new 501(C)3, not-for-profit status. She said that had also been done.


Jonie Tibbs asked if the visitor’s guides were given out to local businesses. McMurtrey said that any business who wanted the guides were welcome to them.

Michelle Bauer, who is not only and alderman, but a member of the Lincoln/Logan Chamber of Commerce Young Professional’s Network, and on the Pigs and Swigs committee, asked McMurtrey to explain how the Tourism Bureau was promoting that event.

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The Pigs and Swigs event has multiple components with committees overseeing each part. There had been multiple requests come to the Bureau for dollars for advertising from those committees. McMurtrey said that looking at all the requests, the Tourism Council had seen that granting each one would leave little else in the budget for other requests. The dollars available at that time were the last few of the fiscal year. Because the bureau receives state funding, the fiscal year begins July 1st, in line with the state fiscal year.

McMurtrey said the council had looked at the various requests and made the decision that instead of giving dollars, they would give assistance. They decided on a specific dollar amount and authorized McMurtrey to invest in advertising for the entire event. She said she felt that for this festival that was a better plan. By having the bureau do the promotion, all the components of the festival were getting equal attention.

The dollars she spent included purchasing a large banner for the festival that now hangs on Broadway Street near the train station. Dollars had also been spent on non-local radio, newspaper, and digital advertising. This is in compliance with the state grant that says dollars should be spent for outreach and also meets the standards of the Marketing Plan created by DCC Marketing that indicated the advertising should reach into the Midwest Region at about 50 miles out.

McMurtrey said dollars had also been spent to purchase advertising on Facebook. She explained that the program is not simply posting information on a Facebook page, that it is real advertising that shows up on the sidebar of profile pages. Facebook can measure the effectiveness of the ad, and McMurtrey said to date, the Pigs and Swigs ads have reached more than 170,000 viewers.

McMurtrey said that for other entities in the county, the bureau would be happy to assist them with similar advertising programs if they wish.

Jonie Tibbs asked about the Tourism website, wanting to know if all the problems had been fixed.

McMurtrey said the website was a “beast of its own” and work is being done on a regular basis to keep it up to date. She explained that part of the issue for the bureau is that outside websites change and information changes and the bureau is not always notified. Because of this, she and LCA Events Coordinator Cara Barr have designated time for going through the website, checking links, and updating as needed. McMurtrey said maintaining the website was a chore and never ending, but in her opinion the site was currently “up to par.”

The bureau is asking the council to continue funneling dollars earned through the Hotel/Motel Tax into its organization. On Tuesday evening, the exact dollar amount was not mentioned. During the budget building process in April, the city had estimated the tax revenue to be $169,000 and discussed awarding 95 percent or $160,550 to the Tourism Bureau.

At the end of McMurtrey’s presentation, the question was asked, were the aldermen ready to put the item on the voting agenda. All agreed, it should go on next week’s agenda.

The motion will appear on the agenda for Monday, June 1st. However, aldermen have the right to table any item if they feel they are unprepared to take a vote.

[Nila Smith]

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