Lincoln/Logan County Chamber of Commerce holds Customer Service Training Luncheon
Registration closes Monday, October 5

[October 03, 2015]  LINCOLN - The Lincoln/Logan County Chamber of Commerce, in conjunction with Ashley Reid of Resonant Potential, will be hosting a Lunch & Learn on Thursday, October 8, 2015 from Noon to 1 p.m. at the Holiday Inn in Lincoln. All business owners and managers along with other key staff are invited to attend this Lunch & Learn to experience how customer service, good or bad, can affect your business.

Ashely Reid started her career a decade ago working for Discover Cove, a high-end all-inclusive day resort in Orlando, Florida, known for giving guests a once-in-a-lifetime experience in interacting with dolphins and various exotic animals, while providing guests with world-class customer service. While there, she learned a valuable lesson – how customer service can make or break a business. This became the staple of the training and orientation programs that she created and taught. Her current business – Resonant Potential, a small consulting business focused on helping businesses and organizations capitalize on their potential within itself, is based right here in Logan County.

Ashely brings a unique customer service presentation that we believe will engage attendees with an interactive element. She will take the group through the ideas of knowing your customer, knowing your capacity, and knowing your plan for offering the best customer service you can. Each guest is guaranteed to take away an applicable customer service plan for their business.

This event is $10 per person (Chamber members are FREE). Lunch will be provided by Culver’s. You can reserve your seat online at www.lincolnillinois.com,  by calling [phone], or contacting Nicole Cox, Chamber Director, at [e-mail].

Registration closes Monday, October 5, 2015.

[Nicole Cox, Lincoln/Logan County Chamber of Commerce]