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 NCQA’s Patient-Centered Specialty Practice program recognizes
physician practices for their responsiveness to patients and
colleagues, cooperation and integration with other health care
groups, and dedication to continuous improvement.
The PCSP initiative was led by a committee of physicians from the
group and began in June of 2014. The nearly 14-month process, which
involved a multi- disciplinary team of doctors, nurses and
operations staff, was rigorous, but “worth it” according to the
team’s leadership.
“Our PCSP recognition sends a powerful message to our patients, our
colleagues and the community that our entire team is dedicated to
high quality care and intently focused on the health and wellness of
our patients,” said Angelique Rettig, MD, a specialist in Obstetrics
& Gynecology with Springfield Clinic’s Center for Women’s Health.
“We are truly honored to be recognized by one of the nation’s
leaders in health care quality improvement, and thrilled to be the
first in Illinois to achieve this prestigious status.”
Practices that become recognized under Patient-Centered Specialty
Practice Recognition have demonstrated commitment to
patient-centered care and clinical quality through streamlined
referral processes and care coordination with referring clinicians,
timely patient and caregiver-focused care management and continuous
clinical quality improvement.
“We’re certainly not resting on our laurels,” added Dr. Rettig. “Our
group is committed to continually improving care coordination and
referral processes, not
only within our own group, but with other providers within and
outside Springfield Clinic’s network of care.”
Springfield Clinic’s PCSP recognition includes the Obstetrics &
Gynecology practices in both Springfield and Lincoln. As the Center
for Women’s Health, more than 30 doctors and advanced practitioners
are committed to upholding the NCQA standards.
PCSP recognition is modeled on and complements NCQA’s Patient
Centered Medical Home (PCMH) Recognition program, the most widely
adopted medical home model in the country. All 13 of Springfield
Clinic’s primary care locations received Level 3 Patient-Centered
Medical Home status in 2013 and were just recently granted
recognition for another 3-year period.
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“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices
that communicate, collaborate and integrate care in ways that patients want and
that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the
team at Springfield Clinic’s Center for Women’s Health for its achievement.”
NCQA is a private, non-profit organization dedicated to improving health care
quality. NCQA accredits and certifies a wide range of health care organizations.
It also recognizes clinicians and practices in key areas of performance. NCQA is
committed to providing health care quality information for consumers,
purchasers, health care providers and researchers.
About Springfield Clinic
Springfield Clinic is a progressive, physician-led multi-specialty medical
group, devoted to providing the highest quality health care to its patients.
More than 400 physicians and advanced practitioners deliver value-based care in
approximately 80 medical specialties and sub-specialties. As one of the largest
private, multi- specialty medical clinics in Illinois, Springfield Clinic
currently employs over 2,000 clinical and administrative staff members who are
committed to leadership in quality, service and technology. For more
information, go to www.SpringfieldClinic.com.
[Rachel E. Gasperin, Springfield
Clinic]
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