Its tropical weather, rich musical traditions, famed cigars and
classic cars were for decades off limits to most Americans under
Cold War-era sanctions, but those restrictions are fading.
Once a rare sight, Americans are now swarming Old Havana's colonial
squares and narrow streets along with Europeans and Canadians.
Entrepreneurs and hustlers have responded by upping prices on taxi
rides, meals, and trinkets. Cuban women who pose for pictures in
colorful dresses and headwraps while chomping cigars are now
charging $5 instead of $1.
Cuba received a record 3.52 million visitors last year, up 17.4
percent from 2014. American visits rose 77 percent to 161,000, not
counting hundreds of thousands of Cuban-Americans.
Industry experts worry the island will be unable to absorb an even
greater expected surge when scheduled U.S. commercial airline and
ferry services are due to start this year.
As it is, foreigners face extreme difficulties booking hotels and
rental cars, and those who hoped to discover Cuba before the hordes
arrive realize they are too late.
"Cuba is over the top with tourists right now. I've seen so many
Americans, it's not even funny," said Ana Fernandez, 44, of
Nashville, Tennessee.
Gisela Hoiman, 46, a schoolbook editor from Berlin, hoped to see
Cuba "before it changes" but was disappointed to find long airport
lines, ubiquitous hucksters and masses of tourists. She was stranded
in Havana when she was unable to get a spot on the bus leaving for
the eastern city of Santiago."It was too much to handle, too many
other tourists. We stood in line and were sent back and forth to
different counters," she said from an Old Havana cafe with her large
backpack parked on the floor. "I don't think Cuba is prepared."
The United States and Cuba agreed in December 2014 to end five
decades of animosity and have since restored diplomatic ties,
igniting international buzz about Cuba.
The opening has benefited Cuba's small private sector, which offers
restaurants and rooms for rent in family homes.
But the tourism infrastructure, with just 63,000 hotel rooms
nationwide, is still largely a function of the state and has
languished under decades of U.S. economic sanctions and
underdevelopment.
"From offloading at the airport to restaurant availability,
infrastructure is maxed out," said Collin Laverty, founder of Cuba
Educational Travel, which organizes tours for legally permitted
travel for Americans.
A select number of foreign-run hotels, such as those of Spain's
Melia Hotels International SA <MEL.MC>, fill up fast, leaving many
visitors with little option but tired state-run motels or rooms in
private homes.
Some have been priced out or bumped from hotels, especially in
Havana, where high-end U.S. groups reserve blocks months in advance
and pay higher prices.
"It is kind of a slap in the face as it has been the Canadian and
European tourists who have helped keep the Cuban economy afloat for
the past 25 years," said Keri Montgomery, owner of Vancouver-based
Finisterra travel.
The government is seeking more foreign investment and has plans to
reach 85,000 hotel rooms nationwide by 2020, but the pace is slow
and development has mostly favored beach destinations rather than
Cuba's cultural centers.
Cuban officials did not respond to Reuters requests for comment.
FORBIDDEN FRUIT
American tourism is still banned under the U.S. trade embargo but
U.S. citizens and residents are allowed to visit under 12 categories
including for religious, sporting and educational exchanges.
[to top of second column] |
In one of his first moves after rapprochement, Obama made it easier
for those 12 categories of travelers to go to Cuba.
The increased presence of Americans is especially noticeable in
Havana, and because there has been little enforcement of the tourism
ban, some are also enjoying Cuba's beaches and bars with little
effort to disguise their intentions.
The Treasury Department's Office of Foreign Assets Control has not
fined any Americans for visiting Cuba since Obama took office in
January 2009, its database shows.
Under President George W. Bush, OFAC fined hundreds of individuals
for embargo violations, mostly for travel. More than 800 people
received penalties including nearly $1.1 million in fines in 2004
and 2005 alone, according to a 2015 report by the Congressional
Research Service.
California native Tony Pandola, 33, who has been leading Americans
around Cuba for three years, said once-intimate experiences are now
plagued by crowds.
"On this really beautiful, quiet farm there were six giant tour
buses with their diesel engines running and a couple of minivans and
taxis all waiting to have the same experience with the tobacco
farmer," he said from Viñales, a picturesque valley west of Havana.
While many budget travelers can usually find accommodations even
without booking, some are left stranded.
"I talked to a cab driver in Viñales who said they were offering
tourists to sleep in the back of their car for $10," Pandola said.
Leonardo Diaz, 34, who has been working in tourism in his hometown
of Viñales since he was a teen, said every room was booked in
December.
"A lot of tourists have stayed in the park. That had never been seen
before," he said.
Havana's international airport lacks sufficient infrastructure such
as luggage trucks and passenger stairs to handle the influx, causing
bottlenecks.
"It's total madness," said Roniel Hernandez, who works at the
terminal receiving U.S. flights. "The airport employees are doing
everything possible to satisfy visitors, but the equipment is very
old and needs to be replaced."
Retired teacher Joanna Sarff finally came to Cuba after dreaming
about it for 50 years, so she refused to let the inconveniences
spoil her trip, saying she was more focused on plans to dance on the
tables at a Buena Vista Social Club concert than the crowds.
"For me, this is a great way to experience the culture, the people,
the food, the mojitos, and the cigars!"
(Reporting by Jaime Hamre; Additional reporting by Nelson Acosta;
Editing by Daniel Trotta and Kieran Murray)
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