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			 The company’s investments in water and sewer system improvements 
			are the primary driver behind this rate request. From October 1, 
			2013 to December 31, 2017, Illinois American Water will have 
			invested approximately $342 million in water and sewer 
			infrastructure statewide. This investment is not reflected in 
			current rates. 
			 
			“We will continue to make the necessary investments in our local 
			water system to help ensure water quality, service reliability and 
			fire protection for our customers,” said Roger Goodson, Senior 
			Operations Manager of Field Services and Production for the Lincoln 
			District.  
			 
			Goodson said local investments include replacing and installing fire 
			hydrants, valves, meters and approximately 1.5 miles of water main. 
			This also includes construction of a new operations and distribution 
			building at 311 Limit Street in Lincoln. The building provides an 
			enhanced environment to support operations. The 9,800 sq. ft. 
			facility includes an improved customer service area; expanded 
			equipment storage and maintenance garage with three garage bays; and 
			dedicated operations and maintenance areas. 
			 
			  Upgrades were also completed to the South Water Treatment Plant to 
			replace 8, 12 and 16-inch plant piping that was originally installed 
			over 35 years ago. These improvements enhance service quality, 
			reliability, environmental performance, public health and fire 
			protection for customers.  
			 
			If the rate request is granted in full, the typical residential 
			Lincoln District water customer (using about 4,500 gallons of water 
			per month with a 5/8 inch meter) would see their water bill increase 
			by about $0.51 per month from approximately $36.68 to $37.19 
			(excludes fire protection charges, taxes and franchise fees, which 
			may vary by community). The rate change request represents an 
			additional 2 cents a day to support needed investments.  
			 
			There is no immediate impact to customers. Rates will not change 
			until January 2017, after the ICC completes a comprehensive review 
			of the request. The 11-month process includes opportunities for 
			public comment. Over four years will have passed since Illinois 
			American Water’s last rate increase in 2012. 
			 “The communities we serve rely on us to provide reliable, quality 
			water service to support the local economy and to provide a high 
			quality of life for residents,” said Illinois American Water 
			President Bruce Hauk. “These investments will help ensure we are 
			able to keep that commitment to the health and prosperity of our 
			customers and communities in Illinois.”  
			
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Hauk added that the company has reduced its operating expenses by about 3 
percent since its last rate order.  
 
The need to upgrade water and sewer systems is a national challenge. The 
American Society of Civil Engineers says that an estimated $1 trillion in 
capital spending will be needed across the nation over the next 25 years to 
replace thousands of miles of pipe, upgrade treatment plants and comply with 
stricter water quality standards.  
 
Illinois American Water’s rates are based on the costs of providing water and 
sewer service as reviewed and approved by the ICC. The company works to control 
operating expenses while balancing the need for regular investment in the water 
system. While many municipally-owned water systems are able to cover costs with 
taxes, fees and other revenue sources as a way to keep water bills lower, 
investor-owned, regulated water utilities are required to recover all costs 
through water rates charged on the customer’s water bill.  
 
About Illinois American Water  
 
Illinois American Water, a wholly owned subsidiary of American Water (NYSE: AWK), 
is the largest investor-owned water utility in the state, providing high-quality 
and reliable water and/or wastewater services to approximately 1.2 million 
people. American Water also operates a customer service center in Alton and a 
quality control and research laboratory in Belleville.  
				 
			[Karen Cotton, Illinois American 
			Water] 
			Founded in 1886, American 
			Water is the largest and most geographically diverse publicly traded 
			U.S. water and wastewater utility company. With headquarters in 
			Voorhees, N.J., the company employs 6,800 dedicated professionals 
			who provide regulated and market-based drinking water, wastewater 
			and other related services to an estimated 15 million people in 47 
			states and Ontario, Canada. More information can be found at 
			www.amwater.com. 
			 
			
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