U.S. carrier Verizon
starts taking orders for new Samsung Note 7 phones
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[September 21, 2016]
By Se Young Lee
SEOUL (Reuters) - U.S. carrier Verizon
Communications Inc <VZ.N> has begun taking orders for Samsung
Electronics Co Ltd's <005930.KS> new Galaxy Note 7 smartphones,
after having stopped sales of the device earlier due to fire-prone
batteries.
Samsung has recalled about 1 million Note 7 smartphones in the
United States, offering to replace or refund the flagship phones.
Their susceptibility to catching fire - with more than 100 cases
reported across the globe - has damaged the image of the South
Korean company.
Globally, the world's top smartphone maker has recalled at least 2.5
million handsets, in a major setback for the company that is looking
to claw back market share from rivals, including Apple Inc <AAPL.O>
that recently released its latest iPhones.
Samsung halted new sales ahead of the recall as it prepared
replacement Note 7 devices with safe batteries.
The new Note 7 phones have been approved by the U.S. Consumer
Product Safety Commission for all purchases and exchanges, Verizon
said on its website, adding it has the Samsung device available for
sale starting Wednesday.
The largest U.S. wireless carrier warned that initial quantities
could be limited.
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Samsung said in a statement on Tuesday that it had shipped more than 500,000 new
Note 7s to U.S. carriers and retailers and that affected users will be able to
exchange their recalled phones starting by Wednesday at the latest. The
statement did not specify when new sales would start.
Rival carrier Sprint Corp's website also showed the Note 7 available for order,
providing a list of stores where customers can pick up a new handset by
appointment.
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Samsung did not immediately comment on the U.S. sales plans.
The firm previously said it will resume new sales in South Korea starting Sept.
28 and that sales in Australia and Singapore would resume sometime in October.
(Reporting by Se Young Lee; Editing by Tony Munroe and Himani Sarkar)
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