State of Illinois
Announces Online Enrollment Platform for Group Insurance
Programs
MyBenefits Marketplace
continues Illinois’ digital transformation, improves
state employee experience
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[September 27, 2016]
SPRINGFIELD - The State of Illinois,
led by the Department of Innovation & Technology and the Department of
Central Management Services, is pleased to introduce MyBenefits
Marketplace, a new online enrollment platform available to members of
the State of Illinois’ group insurance programs later this month. Moving
away from a paper-based system, this easy to navigate platform will
transform and modernize how state employees select health insurance
options.
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“Illinois is on an accelerated path to digital transformation. The
online benefits enrollment platform is one of many examples,” said
Hardik Bhatt, State CIO and Secretary Designate for the Department
of Innovation & Technology. “This replaces an antiquated paper-based
process, with a modern and customer-focused system to choose your
Health plan.”
“The State of Illinois is ready to launch a new, customer-centric
online health insurance enrollment platform that will simplify the
health insurance selection process for members of the State’s group
insurance programs. Under MyBenefits Marketplace, members will be
able to manage health selections online, even from mobile devices.
Our goal is to improve the experience for state employees selecting
health coverage by streamlining the enrollment process into a
one-stop shop for all health insurance needs,” CMS Acting Director
Hoffman said.
All existing plans will be offered through MyBenefits Marketplace.
The new online system will provide information 24/7 and allow
members to make changes with health, dental, and life insurance, and
flexible spending account plans, in real-time through a
user-friendly environment supported by trained service
representatives.
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Through the website, members will be able to make benefit selections during open
enrollment, add/or drop dependents mid-year due to a qualifying change in
status, correct certain personal information, and choose to receive electronic
communications instead of paper.
All plans administered by the State of Illinois, including the State Employees
Group Insurance Program (SEGIP), the Teachers’ Retirement Insurance Program
(TRIP), the College Insurance Program (CIP), the Local Government Health Plan (LGHP),
and the Total Retiree Advantage Illinois (TRAIL) Program, will utilize this
enrollment platform beginning later this month.
Group Insurance Members will still have the option to call a customer service
representative for further assistance or enrollment over the phone should they
prefer that method.
[Department of Innovation &
Technology and the Department of Central Management Services,]
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