Internet outage in violence-plagued Somalia is extra headache for businesses

[July 17, 2017]  By Abdi Sheikh

MOGADISHU (Reuters) - A severed marine cable has left Somalia without internet for weeks, triggering losses for businesses, residents said, and adding a layer of chaos in a country where Islamist insurgents are carrying out a campaign of bombings and killings.

Abdi Anshuur, Somalia's minister for posts and telecommunications, told state radio that internet to the Horn of Africa state went down a month ago after a ship cut an undersea cable connecting it to global data networks.

Businesses have had to close or improvise to remain open and university students told Reuters their educational courses had been disrupted.

Anshuur said the outage was costing Somalia the equivalent of about $10 million in economic output.

"The night internet went off marked the end of my daily bread," Mohamed Nur, 22, told Reuters in the capital Mogadishu.

Nur said he now begged "tea and cigarettes from friends" after the internet cutoff also severed his monthly income of $500 that he took in from ads he developed and placed on the video website, YouTube.

Somalia's economy is still picking up slowly after a combined force of the army and an African Union peacekeeping force helped drive the Islamist group, al Shabaab, out of Mogadishu and other strongholds.

Al Shabaab wants to topple the western backed government and rule according to its strict interpretation of Islamic sharia law.

The group remains formidable and lethal, with its campaign of frequent bombings and killings a key source of significant security risk for most businesses and regular life.

Now the internet outage potentially compounds the hardships for most firms. Most young people who say they are unable to work because of the outage spend hours idling in front of tea shops.

Mohamed Ahmed Hared, commercial manager of Somali Optical Networks(SOON), speaks during a Reuters interview at his office in Mogadishu, Somalia, July 12, 2017. REUTERS/Feisal Omar

Mohamed Ahmed Hared, commercial manager of Somali Optical Networks(SOON), a large internet service provider in the country, told Reuters his business was loosing over a million dollars a day.

Hared's clients, he said, had reported a range of crippled services including passport and e-tickets printing and money remittances.

Some students and staff at the University of Somalia in Mogadishu told Reuters their learning had been disrupted because google, which they heavily rely on for research, was now inaccessible.

The absence of especially popular internet sites like Facebook and YouTube and Google was, however, cause for celebration for some in the conservative, Muslim nation.

"My wife used to be (on) YouTube or Facebook every minute," Mohamud Osman, 45, said, adding the online activity would sometimes distract her from feeding her baby and that the habit had once forced him to try to get a divorce.

"Now I am happy ... internet is without doubt a necessary tool of evil."

(Writing by Elias Biryabarema; Editing by Richard Balmforth)

[© 2017 Thomson Reuters. All rights reserved.]

Copyright 2017 Reuters. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.