Recommendation from celebrities and social media influencers who
have millions of followers is a growing marketing strategy for
brands, but the UK Competition and Markets Authority (CMA) said
that such endorsements could mislead customers.
It said it had seen posts that appeared to promote items or
offer a celebrity's personal endorsement of a product, without
it being clear whether the post had been paid for by the brand
in question.
"If people see clothes, cosmetics, a car, or a holiday being
plugged by someone they admire, they might be swayed into buying
it," said George Lusty, the CMA’s Senior Director for Consumer
Protection.
"So it's really important they are clearly told whether a
celebrity is promoting a product because they have bought it
themselves, or because they have been paid or thanked in some
way by the brand."
The CMA said it had written to a range of famous people to
gather more information about their business agreements with
brands, and also wanted the public to share their experiences as
part of the investigation.
Consumer giants such as Pernod Ricard <PERP.PA>, Unilever <ULVR.L>,
Nestle <NESN.S> and Mars have all spent money on so-called
influencers to promote products.
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Brands will pay anywhere from $10,000 to more than $100,000 for a
single social media post, depending on the size, engagement and
loyalty of the person's followers, and Unilever said it accounted
for "tens of millions" of its 7.7 billion euro marketing last year.
The most famous can earn even more. Reality TV stars Kylie Jenner
and Kim Kardashian, singer Selena Gomez and Portuguese footballer
Cristiano Ronaldo are the top-paid celebrities per post on Instagram,
earning up to 1 million dollars a post, according to social media
analytics firm HopperHQ.
Their posts are often tagged "paid partnership with", "#sponsored"
or "#ad" to indicate that the stars have been paid by the brands in
question.
(Editing by Stephen Addison)
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