"We had nine different countries on four different continents in all
sorts of different health systems, so we don't think it's a local or
cultural effect, we think it's a human effect," said lead author Sir
Denis Pereira Gray of St. Leonard's Practice in Exeter, UK.
"We think it works in two ways. First of all, we think patients talk
to doctors they know and trust more freely," even about embarrassing
matters, Sir Denis said in a phone interview. "Then the doctor will
have better understanding and better information and be able to
tailor the advice he or she gives to the particular patient."
Past research indicates that when patients see the same primary care
provider most of the time - which is known as "continuity of care" -
they are more satisfied, more likely to follow medical advice and
less likely to end up in the hospital, the study team notes in the
journal BMJ Open.
To investigate whether continuity of care might also affect
mortality, or rates of death, they reviewed 22 studies including
general physicians as well as specialists. Eighteen of the studies
found that greater continuity of care was associated with lower
mortality. Three found no association, while one study based on
insurance claims data linked higher continuity of care to increased
mortality.
"In the same study, higher levels of patient-reported continuity
were associated with lower mortality rates," the authors note. "This
emphasizes the interpersonal relationship between patient and doctor
as claims-based measures only give numbers of contacts and do not
directly measure the quality of the relationship."
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Given the wide variations among the studies, it was not possible to
combine the data to quantify the overall effect of continuity of
care on mortality. But while continuity of care has often been seen
as "a convenience, and not a medical issue," Sir Denis noted, "We've
now shown that it's a medical issue."
Visiting the same doctor over time can be difficult in some
countries, he added - for example, in some with nationalized health
care systems. "There isn't the problem of not getting access, but
there is a problem about who you get access to."
Based on the findings, Sir Denis said, all healthcare systems,
including the UK's National Health Service, should be prioritizing
continuity of care. "We hope it will be promoted all around the
world."
SOURCE: https://bit.ly/2lJJvtj BMJ Open, online June 28, 2018.
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