"They told me the next available appointment was two weeks later,"
said the 46-year-old teacher from Budapest. "It would have taken two
weeks just to have another discussion on whether surgery was really
necessary."
Frustrated with the public health service, Balla sought a second
opinion from a doctor at a private practice, where she was offered
an appointment within a few days. The doctor told her she did not
need surgery and burned off the growth in five minutes.
The treatment cost Balla 15,000 forints ($51) and she hasn't had any
problems since.
Her experience reflects a broader trend in Eastern European states,
from Hungary and Poland to Romania, where growing numbers of people
are opting for faster access to medical care at private clinics and
hospitals.
The change is being driven by low public health spending as a share
of the economy - which has often led to staff shortages and longer
waiting times for tests and surgery - coupled with rising wages,
which is making private care a viable alternative.
Employers are increasingly offering private medical cover as a perk
to attract or retain employees at a time of falling unemployment and
record labor shortages.
As a result, business is booming for private healthcare providers.
"This is a period of conquest for private clinics," said Peter Pal
Varga, director of Budapest's Buda Health Centre, in which
billionaire investor Sandor Csanyi acquired a majority stake in
2017.
Varga told Reuters his company planned to build a new general
hospital in Budapest, and modernize its one existing hospital which
specializes in spinal surgery, at an estimated total cost of about
20 billion forints ($70 million).
"Our current private inpatient capacities are no longer sufficient,"
he added.
There are no comprehensive figures for the size of the private
healthcare market in Eastern Europe, but four of the biggest players
in the region had combined revenues of almost $660 million last
year, up by nearly a fifth on average, and forecast similarly strong
growth in 2019.
Like Buda Health, all five major healthcare providers interviewed by
Reuters said they were expanding their operations to keep up with
demand.
Poland's top private health player Lux Med, for example, has
recently acquired two hospitals, in Warsaw and the southern city of
Katowice, which will bring its total to nine, pending regulatory
approval of its latest acquisitions. Romanian market leader MedLife
is meanwhile looking to make acquisitions this year or in early
2020.
However the healthcare business is fraught with risk, with companies
having no guarantee of recouping the large initial investments
required for hospitals and clinics as the market becomes
increasingly crowded and competitive.
Major challenges include finding and retaining staff, due to an
emigration of doctors and other medical workers to western Europe,
and rising costs for equipment and maintenance.
In the social context, meanwhile, some analysts warn the private
healthcare boom could widen inequality in a region where, in many
parts, those on lower incomes already have lower life expectancies.
UNDERFUNDED
Poland's health ministry said it was working to improve access to
medical services and cut waiting times, adding that spending on
state healthcare was expected to rise by nearly 9% this year. The
Romanian and Hungarian health ministries did not respond to requests
for comment.
Public health spending in Eastern Europe is well below the EU
average according to the latest European Commission surveys in 2017,
which said the health systems of Hungary, Poland and Romania were
underfunded.
Total health expenditure stood at 7.2% of GDP in Hungary, 6.7% in
Poland and 5.2% in Romania compared with an EU average of 9.6%.
Many Eastern Europeans, whose net wages pale in comparison to
Western Europeans', even after rapid rises in recent years, have
responded by shelling out their own money so they can cut waiting
times for procedures or screening services.
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Private health spending amounted to 2% of GDP in Hungary and 1.8% of
GDP in Poland last year, comparable or outstripping wealthier
nations like Germany at 1.7% and France at 1.9%, according to data
from the Organization for Economic Co-operation and Development.
There is no comparable OECD data for Romania, the poorest of the
eastern trio. However, private clinics there have also seen a surge
in demand for services ranging from check-ups to complex surgery.
Romania's private healthcare industry reached an estimated turnover
of 11 billion lei ($2.6 billion) last year, up 13.8% from 2017,
according to consultancy KeysFin.
MedLife, a barometer of the Romanian private health market because
it operates the largest network of clinics, said it expected to
exceed 200 million euros in revenue this year after making 170
million euros in 2018.
SOCIAL DIVISIONS
Lajos Fabian, chairman of Hungarian group MedAlliance Holding, which
acquired the Robert Karoly Private Hospital in Budapest last year
and plans further acquisitions, said private health was expanding at
a "break-neck pace" in Eastern Europe.
"Patients are voting with their feet," he added.
Vienna Insurance Group's Hungarian division, Union, said private
health cover was becoming an essential benefit for many employers to
offer.
"In the current labor market environment, companies cannot afford
risking the loyalty of their workers," said Union board member
Gabriella Almassy.
However the EU Commission says the high private health spending in
Eastern European countries is leading to inequality in access to
medical services.
This is deepening divisions in a region where lower-income people
already have poorer health, according to analysts.
Life expectancy in Poland, Hungary and Romania remains below the EU
average according to the latest health survey, which said
inequalities in life expectancy by education level were
"particularly large" in Central and Eastern Europe.
In Hungary, Poland and the Czech Republic, 30-year-old men with a
low level of education, which the EU says is the most widely
available socioeconomic indicator, can expect to live over a decade
less than those with a high level of education.
"There is a layer of society, which will not be able to afford this
(private health)," said Akos Ujlaki, an adviser at the Boston
Consulting Group in Budapest. "If hot and cold water are not blended
together in a structured manner, that will rip society apart."
The gulf is more pronounced in Romania, where only a fraction of the
population can afford private services. Private clinics in Bucharest
are overrun with patients, while access to even state-funded care is
limited in rural areas - home to almost half the population.
However, for many of those Eastern Europeans who can afford private
care, it has become a necessity.
Michal Szolucha, a 29-year-old computer programmer in Warsaw, said
private healthcare insurance was a crucial benefit for him to secure
when negotiating with an employer.
"A while ago I suffered from persistent stomach pain and despite
several appointments in the public service over a six-month period,
no one carried out the tests I needed," he said.
"However when I went to a doctor in a private clinic, within 48
hours all the tests were conducted and I got a diagnosis."
(Reporting by Gergely Szakacs; Additional reporting by Alicja Ptak
and Angelika Meczkowska in Warsaw, and Radu Marinas and Luiza Ilie
in Bucharest; Editing by Pravin Char)
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