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Walmart had started testing the service in 2017
with smart security company August Home and third-party courier
firm Deliv, which used gig workers to make the deliveries. It
ended the test a year later.
This time, Walmart will use its own workers, who have been with
the retailer for at least a year, and use its own vehicles.
Walmart will also use smart entry technology and a proprietary,
wearable camera to access shoppers' homes, the company's head of
U.S. ecommerce, Marc Lore, said, letting customers control
access into their home and watch a delivery remotely.
Starting this fall, the service will be available to over 1
million customers across three cities – Kansas City, Missouri;
Pittsburgh, Pennsylvania; and Vero Beach, Florida.
Walmart recently launched one-day delivery without a shipping
fee, weeks after Amazon.com Inc announced a similar offer. It
has also been using several third-party courier firms to make
such deliveries.
(Reporting by Nandita Bose in Bentonville, Arkansas; Editing by
Leslie Adler)
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