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The Competition and Markets Authority (CMA)
said https://www.gov.uk/government/news/cma-expects-facebook-and-ebay-to-tackle-sale-of-fake-reviews
it has found "troubling evidence" that there was a growing
marketplace for misleading reviews on the two sites.
CMA said it found over 100 eBay listings offering fake reviews
for sale between November and June, while it also identified 26
Facebook groups where people offered to write fake reviews or
businesses recruited people to write them on popular shopping
and review sites.
CMA said Facebook had informed the regulator that it had removed
most of those 26 groups. EBay said separately it would closely
with the regulator.
"We have zero tolerance for fake or misleading reviews. Listings
such as these are strictly against our policy on illegal
activity and we will act where our rules are broken," an eBay
spokesperson told Reuters.
Facebook was not immediately available for comment.
Earlier this month, Facebook announced plans to create 500 new
tech jobs in London by the end of the year, with many working on
systems to detect and remove malicious content, fake accounts
and harmful behavior.
"Fake and misleading reviews not only lead to people making
poorly informed choices and buying the wrong products, but they
are also illegal under consumer protection law," CMA said in a
statement.
The social network has been under scrutiny from regulators
around the world over its data sharing practices as well as fake
news and hate speech on its networks.
(Reporting by Muvija M and Tanishaa Nadkar in Bengaluru; Editing
by Saumyadeb Chakrabarty)
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