The
pandemic has hammered the global economy, hurting consumers'
ability to make payments on their credit cards. The lockdowns
around the world are also hitting transaction volume as people
stay at home.
"In light of the current environment, we are aggressively
reducing costs across the enterprise", said Chief Executive
Officer Stephen Squeri, adding that the deterioration in the
economy due to the virus accelerated in April and has
dramatically impacted its volumes.
However, shares of the company were up nearly 2%, as it kept a
tight lid on costs to weather the impact of the pandemic on its
business.
Total expenses were down 5% at $7.2 billion, due to lower
operating expenses in the reported quarter. AmEx spent $2.39
billion on card member rewards, down 2% from a year earlier.
The company's net income fell to $367 million, or 41 cents per
share, in the quarter ended March 31 from $1.55 billion, or
$1.80 per share, a year earlier.
Consolidated provisions for losses rose to $2.6 billion from
$809 million in the year-ago period.
Total revenue, excluding interest expense, fell to $10.3 billion
from $10.4 billion.
(Reporting by Ayanti Bera in Bengaluru; Editing by Anil D'Silva
and Supriya Kurane)
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