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			 Effective immediately, eligible Illinois residents 
			and families can apply to receive assistance with food, rent, 
			utilities, temporary shelter, medicine and other essential household 
			services. To learn more about these expanded offerings and to fill 
			out new remote applications made live today, visit
			
			www.helpillinoisfamilies. 
			com.  
			 
			“The work to build a state that serves all its people – no matter 
			who they are or what part of Illinois they call home – is more 
			important than ever as we seek to restore our economy while 
			continuing to prioritize our collective health,” said Governor JB 
			Pritzker. “This additional funding for our Low-Income Home Energy 
			Assistance Program and our Community Services Block Grant program 
			allows us to provide even more support for things like rent, food, 
			temporary shelter, utility bills and other essential services to 
			qualifying low-income households who need emergency assistance. 
			Under this $275 million program, 3.5 million Illinoisans are 
			eligible for hundreds of dollars in relief.” 
			
			  
			With the passage of the State’s FY21 budget, an additional $90 
			million in federal CARES Act funding will be allocated for community 
			assistance programming, making way for a total $275 million 
			investment that will help families impacted by the crisis. To 
			provide additional relief for families in the face of COVID-19, the 
			Governor’s budget also increases the eligibility income threshold up 
			to 200 percent of federal poverty level. 
			 
			“COVID 19 has not only resulted in an unprecedented global health 
			crisis, but it has also led to an extraordinary economic crisis as 
			well – causing many Illinois families to turn to safety net programs 
			like these,” said Acting Director of DCEO Michael Negron. “Governor 
			Pritzker’s investments to expand our LIHEAP and CSBG programs will 
			help many more income-eligible individuals and families impacted by 
			this crisis to get the help they need so they can get back on their 
			feet.” 
			 
			To connect Illinoisans with expanded program offerings, DCEO has 
			launched a new remote application process that will provide 
			applicants the option to begin the intake process online or over the 
			phone with the assistance of a live agent. The State’s new website 
			and call center will be accessible for all residents – with 
			assistance provided in English and Spanish, and other languages 
			assisted through translation. By eliminating the requirement to 
			apply in person, income-eligible applicants can swiftly proceed 
			through the application process from the safety of their own home. 
			 
			Applicants will be served on a first-come, first-served basis until 
			funding is exhausted. In the coming weeks DCEO will partner with its 
			network of 35 statewide Community Action Agencies (CAAs) to conduct 
			outreach to high-need communities to let them know about this 
			critical funding available, and to inform them of easy steps they 
			can take to apply immediately. 
			 
			“Crosswalk staff is excited to implement this new and innovative 
			system to assist our customers,” said Debra Jackanicz Executive 
			Director, Crosswalk Community Action Agency. “During these 
			unprecedented times, it is a must that we all think outside the box 
			to ensure that those affected by COVID-19 are assisted as quickly as 
			possible. Eliminating as much financial burden as possible and 
			restoring quality of life is the heart of Community Action Agency.” 
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            Qualifying participants could receive hundreds of 
			dollars in relief support. Last year, the average household 
			qualifying for LIHEAP received $600 in assistance. Expanded 
			eligibility for CSBG takes effect immediately. New LIHEAP 
			eligibility will come online at the end of July, residents can still 
			apply for 2020 programming through June 30. 
			 
			“St. Clair County is committed to helping individuals and families 
			in crisis get the support they need with state assistance programs,” 
			said St. Clair County Board Chairman Mark Kern. “Our county, like 
			others around the state, continues to receive an extraordinary 
			number of applications for assistance as a result of this pandemic. 
			We thank Governor Pritzker for prioritizing the expansion of these 
			programs which will provide more resources for more families during 
			this time of need.” 
            To expedite application reviews, DCEO will work with 
			CAAs and local agencies to verify income and eligibility 
			documentation. Eligibility will be determined by a number of 
			factors, such as household size and the applicant’s ability to 
			verify documentation. While the State typically disburses community 
			assistance funds in a matter of weeks, turnaround time under the 
			expanded “Help Illinois Families” initiative may be extended due to 
			the volume of applications received. 
			 
			Residents who believe they may be eligible are encouraged to visit 
			the website and follow easy steps to apply immediately. The State is 
			reminding applicants of the following documentation required for 
			applying, depending on type of assistance being sought: 
			 
			Proof of employment (paystubs) for the head of the household 
			for the last 30 days. 
			 
			Copy of current heat and electric bills issued within the 
			last 30 days (if they pay for their energy directly). 
			 
			Copy of their rental agreement (if they are renting) showing 
			that utilities are not included, the monthly rental amount and 
			landlord contact information. 
			 
			Proof of Social Security numbers for all household members. 
            
			  
             
			 
			“Older adults across Illinois have been hit especially hard by the 
			health and economic impacts of COVID-19,” said Bob Gallo, state 
			director for AARP Illinois. “On behalf of our 1.7 million members, 
			we commend state and community leaders for recognizing the need to 
			provide a crucial safety net to older adults, so that they can worry 
			a little less about falling behind on utility, rent and other 
			essential expenses and continue to focus on their health and 
			safety.” 
			 
			DCEO’s Office of Community Assistance manages three federal 
			programs; LIHEAP, CSBG and the Illinois Home Weatherization 
			Assistance Program (IHWAP). Last year alone, these programs served 
			more than 350,000 households, with CSBG providing more than 400,000 
			services and LIHEAP providing utility bill assistance to 
			approximately 250,000 households. 
            [Office of the Governor JB Pritzker]  |