The
British Gambling Commission said in a report that it could ban
VIP accounts, which typically offer bigger rewards for frequent
gamblers, and limit deposits, while encouraging the industry to
adopt a code of conduct.
"We have been taking action to address poor practice around the
treatment of VIP customers for some time," a spokesperson for
the commission said.
Betting companies rely on VIP customers for the bulk of their
deposits, although they form a small percentage of their total
customer base, the regulator said.
A spokeswoman for gambling firm GVC said the company "does not
encourage customers to become premium customers with gifts or
freebies."
She also said GVC was working with the commission on an industry
code of conduct, which will set out standards and requirements
recommended for premium customer programmes in the next few
months.
The Gambling Commission report comes two months after a
cross-party group of lawmakers called for a raft of measures to
overhaul online casinos and protect vulnerable people.
Shares in GVC <GVC.L>, William Hill <WMH.L> and gambling
software maker Playtech <PTEC.L> fell between 2% and 4%.
William Hill did not respond to a Reuters request for comment,
while Playtech declined to comment.
(Reporting by Tanishaa Nadkar in Bengaluru; Editing by Anil
D'Silva)
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