The
Financial Conduct Authority (FCA) said in a "Dear CEO" letter to
heads of financial advice firms it regulates that the sector has
a valuable role to play.
"However, we are seeing an increasing number of cases where the
actions of firms are resulting in significant harm to consumers'
financial well-being," said Debbie Gupta, the FCA's director of
financial advice supervision, in the letter.
"There will be increased focus on these areas as part of our
wider supervision of firms over the next two years."
The FCA said it would review initial and ongoing advice to
consumers on taking an income in retirement.
"You need to ensure the advice you provide is suitable, costs
and charges are disclosed clearly, and you act in the best
interests of your clients," Gupta said.
Consumers in Britain have been given "freedoms" to cash in their
pensions.
The FCA said it expected advisers "to start from the assumption
that a pension transfer is not likely to be suitable for your
client".
It said that some financial advisers have inadequate resources
and professional indemnity insurance, meaning they may not be
able to compensate customers when things go wrong.
(Reporting by Huw Jones; Editing by Carolyn Cohn and Alex
Richardson)
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