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 I hope your families are all staying healthy and
making the best of staying at home. My entire crew and I greatly
appreciate all of the increased patronage during this emerging
health crisis. However, it has become necessary to make some changes
for the safety of our staff and their families, and our customers
and their families. Please share the following message on your
Facebook pages and let your families and friends know of the
following changes to the daily operation of Johnson True Value
Hardware.
Effective immediately we are curtailing operations in the following
ways:
1. Hours M-F 8am to 5pm Sat 8am-4pm Sun 10am-2pm We are doing
this to relieve the workload of our reduced staff and to limit hours
of exposure to staff and to allow us to make sure our store is
cleaned and readied for the following day. This will be subject to
change.
2. Store access will be temporarily limited to solo visits by
customers. Individuals only please! We are requesting
that no groups, families, or children shop the store. I understand
that many have a need to shop with children at this time, so I would
encourage curbside pickup for those visits. We will assist you to
get your purchases as efficiently and as quickly as possible to
eliminate unnecessary exposure to everyone.
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3. I strongly encourage telephone orders or email
orders. We will immediately collect your purchases and ready
them for pickup either at curbside or quick pick up at the store.
Debit and Credit card payment can be accommodated by phone or email.
Your orders may be ready even quicker than a traditional store
visit!
4. Please limit visits to “essentials” and
emergency purchases. We can accommodate non-essential purchases
through phone and email orders. Please utilize this option as much
as possible. We can process any order via phone or email if you
prefer.
5. Please only purchase what you can use. Emergency supplies
and open packages will not be returnable. Other returns will be done
on a case by case basis.
We will continue to be here for you as best as we can throughout the
Corona virus crisis and the “Stay at home” order. Please contact any
one of our staff if you have questions or concerns or suggestions.
Best regards,
Doug Johnson
Johnson True Value
Mount Pulaski
217-792-5911
johnsontruevalue@gmail.com
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