Illinois American Water replacing over 3,100 feet of water main in Lincoln water system
Jefferson Street from Short 11th to Woodlawn Road
19th Street from Palmer to Union

 

[June 24, 2020] 

Illinois American Water is investing approximately $500,000 to replace over 3,100 feet of water main in Lincoln’s water system. The work will be addressed in two projects with one occurring on Jefferson Street from Short 11th Street to Woodlawn Road. The other project will take place on 19th Street from Palmer Avenue to Union Street.

Much of the water main installed will be increased in size to support water flow and pressure for continued water quality and fire protection. While construction is occurring motorists should use caution when driving in the construction areas and obey traffic signs, detour routes and flaggers.

Gabe Bowden, Operations Superintendent, explained the company works to replace water mains annually to keep up with aging infrastructure. He said, “Like other water systems across the country, our water infrastructure is reaching the end of its useful lifespan. Strategic investments support continued reliable water service today and for future generations.”

Illinois American Water’s water main replacement program focuses on replacing mains where leaks occur, or the size of the pipe is no longer sufficient. Bowden said, “This work supports adequate water pressure to homes and businesses for service and fire protection. Main breaks are also reduced, decreasing impact to traffic.”
 

Customers affected by a main replacement project will be notified via a letter about the impact and any necessary steps. The letter will include a local contact for questions. In addition, Illinois American Water and the contractor(s) on the projects will provide continuous updates as work occurs. These updates may be provided via door hangers as well as via Illinois American Water’s customer notification system which contacts customers via phone, phone and text, or email based on customer preferences. Customers are encouraged to log on to the company’s web self-service portal at www.amwater.com to enter their contact information and preferences.
Customers who do not have Internet access can contact the customer service center at 800-422-2782 to update their contact information.

[Karen Cotton, External Affairs Manager]