Scared of COVID-19 this Halloween? Hershey is making an
ad for that
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[September 08, 2020] By
Richa Naidu
CHICAGO (Reuters) - Spooked by COVID-19,
Martha Jones of Southern Kentucky will not let her three children
trick-or-treat this year. Instead, she is transforming her sun deck into
a mini-haunted house and setting up games, a grill and a bonfire in her
backyard.
"It'll give the children something to be excited about without going
door-to-door for candy," said Jones, a 31-year-old chocolatier.
Hundreds of miles away in the New York City borough of Brooklyn,
43-year-old musician Paul Lee is figuring out how to make sure his two
kids can safely go trick-or-treating - the Halloween custom in some
countries of children wearing costumes and going from house to house,
asking for candy with the phrase "Trick or treat."
In the weeks leading up to the Oct. 31 event, Jones and Lee will see
very different ads on social media and websites from candy maker Hershey
Co <HSY.N>, based on where they live, how likely they are to be on
lockdown, and what Halloween activities they have been searching for
online. This is part of a new marketing strategy in partnership with
Alphabet Inc's <GOOGL.O> Google, Hershey executives told Reuters.
Hershey will tailor digital ads to households using search data provided
by Google to overcome fresh challenges that threaten to derail this
year’s Halloween.
The Pennsylvania-based candymaker struck a deal with Google last month
for access to data showing whether people are more or less likely to go
outside based on what they search for. For instance, a person who sought
out business hours for nearby stores or vacation ideas suggests the
likelihood to go outside.
So Jones and other people staying home for the holiday could see videos
and clips on social media of people eating KitKats and Reese's Peanut
Butter Cups under twinkly lights in their backyards or living rooms. In
places where people are more inclined to venture out, they might see ads
of mask-clad kids and adults going door-to-door for candy.
"On a weekly basis, we can change how we're talking to consumers based
on what we're seeing geographically," Phil Stanley, Hershey's chief
sales officer, said in an interview in August.
The move is one of many strategic changes to marketing and logistics
that U.S. candy companies are making ahead of Halloween, after a
disappointing Easter.
Halloween is typically the candy industry's biggest holiday season by
sales, followed by the periods around Christmas, Easter and Valentine's
Day. For Hershey, Halloween represents a tenth of its roughly $8 billion
in annual sales.
This year, anticipating a sharp increase in online sales and fewer
trick-or-treaters, Hershey, Mondelez International Inc <MDLZ.O> and
their rivals are shrinking candy packs, spending more on digital
marketing, setting up Halloween store displays earlier in the year, and
keeping aside more e-commerce inventory for retailers trying to make up
for lost brick-and-mortar sales.
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A Halloween themed advertisement for Reese's is seen in this undated
handout photo provided by Hershey's. Hershey's/Handout via REUTERS
Hershey, which relies on trick-or-treating for about half of its Halloween
sales, told Reuters it plans to increase digital media spending on Halloween by
160% versus last year, targeting mainly e-commerce shoppers. Mondelez, which
makes Sour Patch Kids chewy candies, said it too plans to spend more this
Halloween on social and digital media.
NEIGHBORHOOD WATCH
Only about one-third of U.S. parents plan on sending their kids
trick-or-treating this year, according to Matt Voda, CEO of marketing analytics
firm OptiMine Software. "So that's the big dilemma for candy companies - how do
you overcome that potential shortfall?"
A key part of the industry's marketing strategy is convincing people that going
out is no longer an essential part of Halloween.
The message candy makers are pushing is that shoppers should buy candy for
Halloween-at-home in the three months leading up to the event. Retailers like
Walmart Inc <WMT.N> and Target Corp <TGT.N> reinforced this idea when they
started setting up Halloween displays as early as August, a move that has so far
driven a 24.8% increase in Hershey's seasonal sales.
The trick is convincing the right people to shop for home celebrations while not
alienating others who plan to continue to go door-to-door with their kids.
"We have the ability to tailor our advertising by ZIP Code," said Hershey
spokeswoman Allison Kleinfelter, referring to a postal code used by the U.S.
Postal Service to designate locations. "Our team can see where there are
differences like in cities or large states."
The Google data that Hershey is mining weekly flags which people are more likely
to go out and the degree to which local governments are restricting movement in
their areas. Hershey said the data - which is completely anonymous, showing only
the data points of unnamed users - is used with research from shopper surveys,
retailers and municipalities.
"It's impossible to say how much more Hershey is going to be able to sell before
Halloween, whether it'll be enough," Wells Fargo analyst John Baumgartner said.
"But will they keep it from being a complete washout? It's possible."
(Reporting by Richa Naidu in Chicago; Additional reporting by Marcelo Texeira in
New York and Uday Sampath Kumar in Bangalore; Editing by Vanessa O'Connell,
Kenneth Li and Matthew Lewis)
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