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 The service, ExpressCare Telehealth, uses video technology to allow
patients to see and talk with a local advanced practice registered
nurse from one of the Memorial ExpressCare clinics, all from the
comfort of a patient’s home. The service is available for all
individuals, even those who are not established Memorial Physician
Services patients.
“ExpressCare Telehealth, especially when you combine it with the
Memorial app, gives patients flexibility in choosing the time and
location they want to receive care,” said Gina White, an advanced
practice registered nurse and manager of virtual care for Memorial
Physician Services. “Our providers are able to visualize the patient
for the exam while still delivering the same high quality of care as
an in-person visit.”
The service is open from 8 a.m. to 8 p.m. seven days a week.
Telehealth is most appropriate for common ailments and illnesses,
such as skin issues (rashes, insect bites and inflammation), urinary
issues, allergies, colds, flu, sore throats external ear infections,
conjunctivitis, sinusitis and bronchitis. Labs and X-ray can also be
ordered through this service.
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In addition to being able to access ExpressCare Telehealth, people using the
Memorial app can take advantage of its other features, White said.
This includes being able to schedule appointments with their Memorial Physician
Services provider without calling the office and using the “On My Way” feature
to secure their place in line at a Memorial ExpressCare location.
Telehealth video technology is secure and complies with federal privacy laws to
protect patients’ information.
For more information about ExpressCare Telehealth or the Memorial app, visit
MemorialMD.com.
[Memorial Health Systems]
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