Op-Ed: USPS must deliver greater
transparency
[The Center Square] Ross Marchand
Transparency and
accountability are supposed to be the hallmarks of any democratically
elected government. Unfortunately, progress in shining the light on
government activities has been disturbingly uneven. |
Most Americans are familiar with the controversy over
warrantless wiretapping and the uncooperative federal response to requests for
greater transparency. But few realize that America’s mail carrier has gone
rogue. A recent news report highlights the U.S. Postal Service’s (USPS)
continued inability to open up to the American people about their mission creep
and operational dysfunction. From blockchain security to social media
surveillance to report redactions, the agency simply refuses to explain its
activities to taxpayers and consumers. It’s time for Postmaster General Louis
DeJoy to introduce some much-needed transparency to agency operations.
On December 13, Washington Post contributors Joseph Marks and
Jacob Bogage reported, “[t]he U.S. Postal Service pursued a project to build and
secretly test a blockchain-based mobile phone voting system before the 2020
election, experimenting with a technology that the government’s own
cybersecurity agency says can’t be trusted to securely handle ballots.” The
initiative was shelved by the agency after tests revealed that the voting system
was susceptible to hacking. Strangely, though, the USPS never told anyone about
this potentially game-changing technology.
Cybersecurity and Infrastructure Security Agency senior advisor Matt Masterson
says he was never told about this initiative despite his critical role as the
federal government’s chief liaison to state and local election officials. He
reasonably argues, “[i]t’s scandalous for a government entity to conduct
research into the security of blockchain online voting, which shows how insecure
it is, but then hide the results and deprive the public and officials of these
findings for over two years.”
And, this is hardly the first time that the USPS has hid its activities from the
public. In April, Yahoo News reported that the agency runs an investigation unit
known as the Internet Covert Operations Program (iCOP) which sounds more like a
CIA op than a postal division. According to the news outlet, “[t]he work
involves having analysts trawl through social media sites to look for what the
document describes as ‘inflammatory’ postings and then sharing that information
across government agencies.” As if that isn’t (mission) creepy enough, the
agency uses facial recognition software during internet searches “to help
identify unknown targets in an investigation or locate additional social media
accounts for known individuals.”
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Then there’s the agency’s regular refusal to
release data, spurning Freedom of Information Act (FOIA) requests
that could help independent researchers and analysts pinpoint its
many problems. In fiscal year 2019, the agency issued full denials
to more than 35% of processed and finalized FOIA requests. This
makes the USPS moderately more transparent than the CIA (55%), but
considerably more tight-lipped than NASA (11%), the Department of
Justice (6%), and the Department of Homeland Security (2%). That’s
quite an anomaly, given that the latter three agencies and
departments routinely deal with sensitive intelligence that has
national security implications.
The USPS could spare itself from a deluge of FOIA requests if it was
simply more transparent in its agency oversight reports.
Unfortunately, any quick trip to the inspector general’s website
reveals the liberal use of black ink to smudge out critical
information about agency operations and finances.
Clearly, the USPS has a deep-seated problem in opening up to the
public (and other government agencies) about its issues. It
certainly is not too late for Postmaster General DeJoy to launch a
new transparency initiative that would decrease FOIA denials and
fully explain all of its experimental programs. If agency leadership
refuses to act, though, Congress may need to get involved and force
the USPS’ hand. Americans might reasonably expect (some) secrecy
from the government’s national security agencies, but not from
America’s mail carrier.
Ross Marchand is a senior fellow for the Taxpayers Protection
Alliance.
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