Despite the numerous facilities at Rose Hills, there is about a
month's delay before families can receive funeral services for
their loved ones.
Patrick Monroe, CEO and president of Rose Hills, told Reuters
via Zoom that there had been a sharp increase for services since
the Thanksgiving holiday in November, with demand nearly
doubling.
Rose Hills has brought in a large number of refrigeration units
to deal with the additional bodies.
The park has also set up tented areas to replace on-site chapels
and is using new methods like livestreaming to bring services to
families.
"You can't replace a hug," said Monroe. "There's an old saying
that grief shared is grief diminished ... you can't really do
that very well on Zoom."
Staff at Rose Hills are also finding it extremely stressful,
Monroe said, as they witness grief from families.
"Unfortunately for many families this is the first time they're
seeing their deceased in person because they weren't able to
visit at the hospital so it's already making a very traumatic
event even more sensitive," said Monroe.
"Funeral workers, cemetery workers, I think are heroes just like
the healthcare folks," he said.
(Reporting by Rollo Ross and Sandra Stojanovic; Editing by Diane
Craft and Rosalba O'Brien)
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