Secretary of State’s Office encourages online services as long lines
form at driver services facilities
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[June 26, 2021]
By Kevin Bessler
(The Center Square) – Long lines have been
forming at driver services facilities around Illinois.
Lines stretching down the block have been reported at numerous
facilities around the state from Schaumburg to Springfield.
Secretary of State spokesman Dave Drucker said the long lines can be
deceptive because the facilities are practicing social distancing. He
added the lines may be a case of a pandemic hangover.
“We are limited with the number of people that can be in facilities, and
we are trying to social distance outside of facilities as well to keep
people 2 and 3 feet apart,” Drucker said.
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Driver facilities have been open since Jan. 5 after they were shutdown
for a second time in November after COVID-19 cases surged in Illinois.
Secretary of State Jesse White determined it was best to protect the
“health and safety of employees and the public” at that time.
Drucker said that driver licenses that expired during the pandemic will
have their expiration dates extended beyond Aug. 1.
The U.S. Department of Homeland Security also extended the federal REAL
ID deadline to May 3, 2023. Illinoisans who don’t have a passport will
be required to visit a Secretary of State driver services facility and
provide documents that prove their identity, their Social Security
number, and two documents that show proof of residency.
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![](../images/062621pics/news_a67.jpg)
A line of people wait to enter the driver services facility in
Schaumburg on Saturday, June 19, 2021.
By Brett Rowland | The
Center Square
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Drucker said another contributing factor for the
congestion at driver service facilities could be the fact that
Illinois is the only state in the country that requires senior
citizens to be retested.
“By law people need to come back when they hit their 75th birthday
and they have to come back every four years at that point,” Drucker
said. “At 81 it is every two years, and at 87 it is annual.”
Drucker recommended that motorists who are able to take care of
driver services online choose that option.
“There are some key services that can be done online, particularly
the registration renewal sticker that goes on the back license plate
can be done online,” Drucker said. “Go to the website,
cyberdriveillinois.com.”
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