Facebook whistleblower Haugen urges Zuckerberg to step down
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[November 02, 2021] By
Catarina Demony and Clara-Laeila Laudette
LISBON (Reuters) -In her first public
address since she leaked a trove of damaging documents about Facebook's
inner workings, whistleblower Frances Haugen urged her former boss, Mark
Zuckerberg, to step down and allow change rather than devoting resources
to a rebrand.
"I think it is unlikely the company will change if [Mark Zuckerberg]
remains the CEO," Haugen told a packed arena on Monday at the opening
night of the Web Summit, a tech fest drawing dozens of thousands to the
Portuguese capital, Lisbon.
The former Facebook product manager replied in the positive to the
question of whether Zuckerberg should resign, and added: "Maybe it's a
chance for someone else to take the reins... Facebook would be stronger
with someone who was willing to focus on safety."
The social network, with nearly 3 billion users, changed its name to
Meta last week, in a rebrand that focuses on building the "metaverse," a
shared virtual environment that it bets will be the successor to the
mobile internet.
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But early adopters of the virtual worlds known as the metaverse blasted
Facebook's rebranding as an attempt to capitalise on growing buzz over a
concept it did not create to deflect from recent negative attention.
Commenting on the rebranding, Haugen said it made no sense given the
security issues that have yet to be tackled.
"Over and over Facebook chooses expansion and new areas instead of
sticking the landing on what they've already done," Haugen told an
animated crowd which frequently burst into applause as she spoke.
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![](../images/110221PIX/2021-11-02T001256Z_1_LYNXMPEHA1005_RTROPTP_4_TECH-WEBSUMMIT_small.JPG)
The Facebook Whistleblower Frances Haugen speaks during the opening
ceremony of Web Summit, Europe's largest technology conference, in
Lisbon, Portugal, November 1, 2021. REUTERS/Pedro Nunes
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Facebook's announcement came amid strong criticism from lawmakers and regulators
over the corporation's business practices - particularly its enormous market
power, algorithmic decisions and the policing of abuses on its services.
The social media network, which operates a dual class share structure through
which Zuckerberg and a small group of investors control the company, has hit
back saying the documents leaked by Haugen were being used to paint a "false
picture."
Haugen told British and American lawmakers last month that Facebook would fuel
more violent unrest worldwide unless it curbed its algorithms which push
extreme, divisive content and prey on vulnerable demographics to keep them
scrolling.
"A key problem is that the foundation of the platform's security is based on
monitoring content language by language, which does not scale to all the
countries where Facebook operates," Haugen noted.
(Reporting by Catarina Demony, Clara-Laeila Laudette and Supantha Mukherjee in
Lisbon; editing by Aurora Ellis)
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