The
outage prevented the company's 3.5 billion users from accessing
its social media and messaging services such as WhatsApp,
Instagram and Messenger, the largest ever tracked by web
monitoring group Downdetector.
Droves of users switched to competing apps such as Twitter and
TikTok on Monday. Several Facebook employees who declined to be
named told Reuters that they believed that the outage was caused
by an internal mistake in how internet traffic is routed to its
systems.
The incident showed the need for more competition, Vestager said
on Twitter.
"We need alternatives and choices in the tech market, and must
not rely on a few big players, whoever they are, that's the aim
of (the) DMA," she tweeted.
Vestager last year proposed draft rules known as the Digital
Markets Act (DMA) that sets out a list of dos and don'ts for
Amazon, Apple, Facebook and Google that in essence will force
them to change their core business model to allow more
competition.
EU lawmakers and EU countries are now debating their own
proposals and will need to reconcile the three drafts before the
tech rules come into force.
(Reporting by Foo Yun Chee, editing by Louise Heavens)
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