Social Security Announces Redesigned Statement
Now Available with a my Social Security Account

[October 07, 2021]   Kilolo Kijakazi, Acting Commissioner of Social Security, today introduced a new look and feel to the Social Security Statement, available online through the my Social Security portal at www.socialsecurity.gov/myaccount  and by mail. The Statement is one of the most effective tools people can use to learn about their earnings and future Social Security benefits. This fresh look will allow millions of people to see their earnings information and estimates of future benefits quickly and securely.

“One of my top priorities is to provide information to people in clear and plain terms about Social Security’s programs and services,” said Acting Commissioner Kijakazi. “The streamlined Social Security Statement contains clear messaging and makes it easier to find information at a glance, helping to simplify our complex programs for the public.”

The agency conducted extensive research, review, and testing to make the updated Statement easy to understand. The new Statement is shorter, uses visuals and plain language, and includes fact sheets tailored to a person’s age and earnings history. It also includes important information people have come to expect from the Statement, such as how much a worker and family members could expect to receive in Social Security benefits and a personalized earnings history, in a clear, concise manner. Examples of the new Statement and fact sheets are available at www.socialsecurity.gov/myaccount/
statement.html.

More than 61 million people have already created my Social Security accounts. U.S. citizens age 18 or older can easily view their redesigned Social Security Statement online by creating a my Social Security account. People age 60 or older who do not receive benefits and do not have a my Social Security account will receive their Statement by mail three months before their birthday. Workers should check their Statement at least once a year for accuracy.

People can check information and conduct most Social Security business through their personal my Social Security account. If they already receive Social Security benefits, they can start or change direct deposit online, request a replacement SSA-1099, and if they need proof of their benefits, they can print or download a current Benefit Verification Letter from their account.

In addition to obtaining their personalized Social Security Statement, people not yet receiving benefits can use their account to request a replacement Social Security card online if they meet certain requirements. The portal also includes a retirement calculator and links to information about other online services, such as applications for retirement, disability, and Medicare benefits.

Many Social Security services are also conveniently available by dialing toll-free, 1‑800‑772‑1213. People who are deaf or hard of hearing may call Social Security’s TTY number, 1‑800‑325‑0778.

[Jack Myers
Public Affairs Specialist
Social Security Administration]