The
agency said the proposed final order, which it approved 4-0, was
filed with the U.S. District Court for the Central District of
California. The company did not immediately respond to a request
for comment from Reuters.
"Frontier lied about its speeds and ripped off customers by
charging high-speed prices for slow service," Samuel Levine,
director of the FTC's Bureau of Consumer Protection, said in a
statement.
"Today's proposed order requires Frontier to back up its
high-speed claims. It also arms customers lured in by Frontier's
lies with free, easy options for dropping their slow service."
The FTC alleged that Frontier failed to provide many consumers
with the maximum speeds they were promised and that the speeds
they received often fell far short of what was touted in the
plans they purchased.
(Reporting by Paul Grant; Editing by Tim Ahmann and Howard
Goller)
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