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Presales began on Tuesday and brought millions
of people to the Ticketmaster website, causing periodic outages
and long online wait times.
Ticketmaster, owned by Live Nation Entertainment said the sale
had prompted "unprecedented demand" that caused delays and that
it worked quickly to resolve them.
"The Eras Tour" is Swift's first since 2018, and it is not
unusual for websites to encounter problems for hot shows or
products such as collectible sneakers or video game consoles.
A new round of Swift ticket presales, for Capital One credit
card holders, proceeded on Wednesday with fewer complaints on
social media. Some fans said wait times stretched past three
hours in online queues, and many left empty-handed when ticket
allotments sold out.
Over on resale sites, some buyers were trying to cash in on the
fervor. Asking prices on StubHub for an April show in Tampa,
Florida, ranged from $338 to $28,350 apiece.
Swift released her latest album, the pop record "Midnights," in
October. She has promised hits from albums spanning her career
on the "Eras" tour. The U.S. tour is scheduled to start in March
and end in August.
Additional tickets are scheduled to be made available to the
general public on Friday.
(Reporting by Lisa Richwine in Los Angeles; Editing by Matthew
Lewis)
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