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In
a legal action brought by the country's competition regulator,
Dell Australia was found guilty by the Federal Court in June to
have misled customers about the prices or discounts on add-on
monitors on its website.
"This outcome sends a strong message to businesses that making
false representations about prices or inflating discounts is a
serious breach of consumer law and will attract substantial
penalties," said Liza Carver, commissioner of the Australian
Competition and Consumer Commission.
Dell Australia, which sold more than 5,300 add-on monitors with
overstated discounts between Aug. 2019 and Dec. 16, 2021, will
be working "with impacted customers to provide appropriate
refunds plus interest and are taking steps to improve our
pricing processes to ensure this sort of error does not happen
again", a spokesperson for Dell Australia said in a statement to
Reuters.
($1 = 1.5480 Australian dollars)
(Reporting by Navya Mittal in Bengaluru; Editing by Rashmi Aich
and Subhranshu Sahu)
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