Ameren Illinois:
Five Critical Steps To Stay Safe If You Suspect A Natural Gas Leak
Remember to review natural gas safety
measures as the cold settles in
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[December 04, 2023]
Ameren
Illinois wants natural gas customers to remember a short and simple
phrase as they switch on their furnaces, fire places – “Smell gas?
Leave fast!”
Natural gas is a safe and efficient source of energy when used
properly, but it is important to understand the hazards of a natural
gas leak. If you suspect you smell natural gas, which also smells
like rotten eggs, follow these five critical safety precautions:
1. Immediately leave your home or business, taking all people and
pets with you, and call Ameren Illinois at 1.800.755.5000 from a
safe distance.
2. Do not turn lights on or off, operate thermostats, garage door
openers, appliances or any device that could cause a spark. Even the
smallest spark in the presence of natural gas can lead to a fire or
explosion.
3. Do not use a phone or light a match or use anything with a flame
inside or near the building.
4. Do not open windows or doors to ventilate the building.
5. Do not re-enter the property for any reason until Ameren Illinois
natural gas coworkers tells you that it is safe to enter.
“Many homeowners and renters are turning on their natural gas
furnaces, gas fireplaces as the temperatures continue to drop,” said
Eric Kozak, vice president of natural gas operations, Ameren
Illinois. “It's important to know what to do if you suspect your
furnace or any natural appliance may not be operating properly or if
you're concerned that you may smell a natural gas leak. We respond
to calls 24 hours a day, seven days a week and there is never a
charge to our customers when it comes to investigating a leak.”
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Carbon Monoxide Safety
In addition to natural gas leaks, Ameren Illinois wants
customers to be aware of carbon monoxide (CO) risks and follow
proper safety precautions. CO poisoning can occur when fossil
fuels and other materials are burned without proper ventilation.
As a first line of defense, install
CO detectors within 15 feet of every room used for sleeping and test
them monthly. As an added precaution, have a qualified technician
inspect your furnace and other natural gas appliances regularly to
make sure they are in proper working condition. If anyone in your
home is ill with flu-like symptoms and you suspect CO poisoning,
immediately go outside and call 911. For more information call the
Illinois Poison Center at (800) 222-1222.
For more natural gas safety tips, visit Ameren.com/Safety
About Ameren Illinois
Ameren Illinois delivers energy to 1.2 million electric and more
than 800,000 natural gas customers throughout central and southern
Illinois. Our service territory covers more than 1,200 communities
and 43,700 square miles. Our mission is to power the quality of
life. For more information, visit AmerenIllinois.com.
NATURAL GAS FACT SHEET - PDF
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