Illinois comptroller provides online shopping tips

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[December 18, 2023]  By Zeta Cross | The Center Square contributor

(The Center Square) – Don’t let an online Grinch ruin your holiday shopping with a scam.

Illinois State Comptroller Susana Mendoza said some common sense precautions can save a lot of grief. 

Illinois Comptroller Susana Mendoza during a news conference - BlueRoomStream

“Don’t make it easy for hackers,” she said.

If a deal looks too good to be true, especially if it is a big purchase with a hurry-up time limit, it probably is, Mendoza said.

Make sure shopping website addresses start with the letters “https.” The “s” means an extra layer of authentication, Mendoza said.

“Think of that ‘s’ as a reminder of security,” she said.

Don’t make purchases on a public wifi system that is not secure.

Another tip is don’t click the box that allows a store to keep your credit card information on file. If that online vendor gets hacked, thieves will capture your personal information.

“Especially when they ask for the CVV, the three numbers that are on the back of the credit card. Those are super unique and personal only to that card. Don’t save that number, even on your home computer,” Mendoza advised.

Use credit cards for online purchases, not debit cards. Hackers can use stolen debit card information as a direct path into your bank account. Credit cards protect you from liability.

“If somebody goes on a shopping spree with your credit card information, the credit card company will not hold the customer responsible,” Mendoza said.

Debit cards don’t offer the same protection.

“Keep track of your online purchases,” Mendoza said.

Thieves test stolen card information with tiny initial purchases. When random purchases show up on your statements, report them right away, even if they are only a penny or a dollar, she said.

Don’t click on a link in a text that asks you to confirm delivery information. Scammers are very sophisticated, Mendoza said. The texts they send look legitimate, like they are from Amazon, Walmart or Macy’s. Clicking could put an identity-stealing virus on your phone or computer.

 

 

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