"The use cases of Generative AI are still being defined, which
means that it has the potential to create more job opportunities
in the future. Undoubtedly, the possibilities are just opening,
and there is more to come," CP Gurnani told Reuters in an
interview.
AI technologies such as OpenAI's ChatGPT and Google's Bard have
taken the world by storm in the past year with their uncannily
human-like responses and the ability to write everything from
novels and poems to complex computer code.
While some top industry executives have discussed the potential
loss of around a third of jobs due to the impact of the
technology, Gurnani, one of the longest-serving CEOs in the
$245-billion Indian information technology sector, insisted that
skilled people will not be replaced. He is set to retire on Dec.
19.
"New jobs will also get created. The market will expand," he
said, joining the likes of Infosys co-founder NR Narayana
Murthy, who has said that coders losing jobs to Gen AI tools
such as ChatGPT will "never happen."
Estimates on job losses due to generative AI vary. Recent
research from the European Central Bank and the International
Labour Organization said there hasn't been significant job loss
due to Gen AI-enabled automation so far.
Gurnani also urged young engineers to adapt to the changing
world and invest more time in independently learning new skills.
"Infosys or Tech Mahindra setting up learning campuses, those
days are over," said Gurnani.
Infosys has one of the world's largest corporate training
centres in Mysuru, a city in the southern Indian state of
Karnataka.
For Indian IT companies, this could signify a fundamental shift
in their operational model. Traditionally, companies hired
graduates from campuses and provided training before deploying
them on projects.
In October, Infosys revealed plans to abstain from near-term
campus recruitments, while cross-town rival Wipro indicated it
would engage in campus hiring only after "onboarding" the
candidates to whom it had made offers.
(Reporting by Haripriya Suresh; Editing by Dhanya Skariachan and
Dhanya Ann Thoppil)
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