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The
U.S. wireless carrier said it was working on resolving a problem
that had caused intermittent issues with voice, messaging, and
data services in several areas. It did not say how many users
had been affected.
The number of reports of T-mobile outages over the preceding 24
hours had peaked at more than 83,000 at around 10:20 p.m. ET
(0320 GMT), said Downdetector.com, which tracks outages by
collating status reports from sources including user-submitted
errors on its platform. The number had fallen to about 9,000 by
midnight ET.
T-Mobile's help page responded to Twitter messages from users
experiencing problems, saying it would review the complaints. It
provided no details on the extent of or reason for the outage.
"Our teams are rapidly addressing a 3rd party fiber interruption
issue that has intermittently impacted some voice, messaging and
data services in several areas," T-Mobile's President of
Technology Neville Ray said on Twitter.
Downdetector also reported thousands of reports of services of
other U.S. wireless carriers Verizon Inc and AT&T Inc being
down. The website showed more than 2,000 unresolved incident
reports for Verizon and more than 1,200 for AT&T at the peaks.
Verizon and AT&T did not immediately respond to requests from
Reuters for comment.
(Reporting by Urvi Dugar and Akriti Sharma in Bengaluru; Editing
by Nivedita Bhattacharjee and Bradley Perrett)
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