Frustrated with problems securing appointments to seek asylum using
a new U.S. government app, the migrants gathered at the frontier in
the Mexican border city of Ciudad Juarez, but could not breach the
crossing connecting the two countries.
Many of the migrants had small children with them.
At one point, some migrants attempted to hurl an orange, plastic
barrier at the U.S. line, Reuters images show. Some people said
pepper spray was deployed to repel them.
"Please, we just want to get in so we can help our families," said
Camila Paz, an 18-year-old Venezuelan, sobbing heavily. "So I can
have a future and help my family."
Neither U.S. Customs and Border Protection (CBP) nor the Mexican
government's national migration authority immediately replied to
requests for comment.
After some pushing and shoving with the officials, the crowd of
migrants eventually withdrew, with some heading down to the banks of
the Rio Grande where they were monitored by U.S. immigration
officials arrayed on the other side.
Many migrants have become fed up with the asylum process since the
Biden administration made an app called CBP One available to them
that was meant to streamline applications.
They say the app is beset by persistent glitches and high demand,
leaving them in limbo in perilous border regions.
The U.S. Department of Homeland Security has said recent app updates
will simplify and speed up the process.
Describing her situation as "horrible, horrible," Paz said she had
been trying to cross the border for a month, watching her money
disappear and getting no nearer to claiming asylum.
"We want answers please," she said, "the (CBP One) application has
done absolutely nothing for us."
(Reporting by Jose Luis Gonzalez; Additional reporting by Dave
Graham; Editing by Lincoln Feast.)
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