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The
release last year of ChatGPT, a chatbot from Microsoft-backed
OpenAI, sparked a race in the tech industry to give consumers
access to generative AI technology. At the time, ChatGPT was the
fastest-growing consumer application ever and is now one of the
top 30 websites in the world.
Bard has not taken off in the same way. In August, it received
183 million visits, 13% of what ChatGPT received, according to
website analytics firm Similarweb.
As it seeks to gain ground in the fast-moving AI space, Google
is rolling out Bard Extensions, enabling users to import their
data from other Google products. For instance, users could ask
Bard to search their files in Google Drive or provide a summary
of the user’s Gmail inbox. For now, Bard users will only be able
to pull information in from Google apps, but Google is working
with external companies to connect their applications into Bard
in the future, Google senior product director Jack Krawczyk
said.
Another new feature in Bard seeks to alleviate a nagging problem
for generative AI: inaccurate responses known as
“hallucinations”. Bard users will be able to see which parts of
Bard’s answers differ from and agree with Google search results.
“We are presenting (Bard) in a way that it admits when it's not
confident,” Krawczyk said, explaining that the intention is to
build users’ trust in generative AI through holding Bard
accountable.
A third new feature allows users to invite others into Bard
conversations.
(Reporting by Anna Tong in San Francisco; Editing by Lisa
Shumaker)
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