Governor names new DCFS director
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[January 04, 2024]
By BETH HUNDSDORFER
Capitol News Illinois
bhundsdorfer@capitolnewsillinois.com
The troubled state agency charged with the protection of abused and
neglected children will have new leadership in the new year.
Gov. JB Pritzker announced Wednesday that Department of Juvenile Justice
Director Heidi Mueller will take over the embattled Department of
Children and Family Services starting Feb. 1.
“The work Director Mueller has done at the Department of Juvenile
Justice over the last several years has been transformative for the
juvenile justice system in Illinois, and I am thrilled that she will
bring her unique experience and talents to DCFS,” Pritzker stated in a
news release on Wednesday.
Mueller will be the 15th director to head DCFS in the past two decades.
“As someone who has devoted my career to supporting children and
families, I am honored and humbled to be entrusted by Governor Pritzker
with the responsibility of leading DCFS,” Mueller stated in a news
release.
Mueller has served as IDJJ Director since 2016, overseeing youth
adjudicated as juvenile offenders. Mueller developed a close-to-home
model for youth offenders and built a system of community care,
according to the release.
“The DCFS director has arguably the hardest, and most important, job in
state government,” said Cook County Public Guardian Charles Golbert, who
has been one of agency’s critics. “Heidi Mueller has an outstanding
reputation as a reform-minded manager and brings substantial child
welfare experience to the task.”
Heidi Dahlenberg, legal director of the ACLU of Illinois and the lead
attorney in a lawsuit against DCFS that has been ongoing since 1988,
said Mueller takes over at a “crucial moment” marked by a need for
placing youth in proper settings.
“DCFS also must provide services to meet children’s individual needs and
turn away from the use of large impersonal, institutional settings. This
is a challenging job that requires a leader with vision and a commitment
to transformational change,” Dahlenberg said.
ACLU’s lawsuit, known as B.H. v. Smith, resulted in a consent decree
that mandates reductions in caseloads, protection of agency funding,
implementation of better training for caseworkers and private agency
staff, and a reorganization of DCFS systems of supervision and
accountability. Three decades after the consent decree, many problems,
including understaffing, persist.
The news of Smith’s replacement came within hours of an email sent to
DCFS employees on Tuesday afternoon, letting them know that Director
Marc Smith would stick around past his stated Dec. 31 resignation date.
He announced in October that he would step down at the end of 2023, but
he will now stay on until the end of January “to provide ongoing
continuity" to the agency, according to a statement from the agency.
Smith has headed the agency since 2019. For years, critics had called
for Smith’s ouster, amid legislative hearings, contempt citations, a
murdered child protection investigator and the highest number of
children who died after contact with the agency in 20 years.
Last month, DCFS and its watchdog released two reports detailing
failures of the agency to properly place children in appropriate
settings and how failures to follow the law and the department's own
policies compromised child safety.
DCFS released its annual “Youth in Care Awaiting Placement Report” to
the General Assembly on Friday. The report showed 1,009 state wards were
in emergency placements for more than 30 days, housed in psychiatric
units beyond medical necessity, stayed in hospital emergency rooms for
more than 24 hours, held in juvenile detention facilities after their
schedule release dates, or placed in out-of-state treatment facilities.
In 330 cases, involving 296 children, DCFS forced children in state
care, some as young as four years old, to remain in a locked psychiatric
hospital after they were cleared for discharge. The report stated that
more than 40 percent of these children were held in locked psychiatric
hospitals for more than three months.
Last year, a Cook County judge cited Smith personally a dozen times for
contempt of court for failing to put abused children in appropriate
placements.
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Heidi Mueller, who previously served as the state’s director of the
Illinois Department of Juvenile Justice, was named director of the
Illinois Department of Children and Family Services on Wednesday.
(Capitol News Illinois file photo; Mueller image from the Illinois
Department of Juvenile Justice)
An appellate court vacated the contempt citations because Smith was not
willfully disobeying the order but could not comply with the court order
because DCFS did not have enough beds in group homes, shelters, or
specialized foster placements. Some of the contempt citations were
purged when the agency found the children appropriate placements.
The Office of the Inspector General, the agency’s internal watchdog,
also released its annual report for fiscal year 2024 last month. The
report detailed the deaths of 160 children who had been under the care
of DCFS within a year of their deaths. The OIG investigated the deaths
of 171 children in fiscal year 2023 – the highest number of deaths in
two decades.
The report outlined new details in the death of 8-year-old Navin Jones,
of Peoria. Though the reports are anonymous, the children are
identifiable by the dates and circumstances outlined by the OIG.
Navin was unresponsive and weighed just 38 pounds when an ambulance was
called to his Peoria home on March 29, 2022. Despite a history that
included domestic violence, drug use, child abuse and neglect, that went
back to Navin’s birth, the agency allowed Navin to remain in the custody
of his parents, even though his grandmother had legal guardianship of
the boy.
Six weeks before Navin’s death, a DCFS investigator interviewed him
after receiving a hotline call reporting the child had black eyes and
bruises, according to the annual report. The family put investigators
off for eight days, dodging knocks at the door and skipping
appointments.
During the interview eight days after the call, the report stated Navin
denied anyone hurt him, but the worker acknowledged the parents were
present for parts of the interview. The investigator also did not ask
about the black eyes or bruises because Navin reported that he felt
safe. She also failed to examine Navin for injuries. The entire
interview was conducted with Navin in bed, wearing a hoodie and covered
in a blanket.
The investigator told the OIG that Navin was clean, but “sickly and
thin.”
The worker documented concerns about Navin’s weight, but Stephanie
Jones, Navin’s mother, said Navin “ate all the time but did not gain
weight.”
Brandon Walker, Navin’s father, and Jones told the investigator they
could not take the child to the doctor because the paternal grandmother
still had guardianship, so the worker focused on getting the
guardianship transferred from the grandmother back to the parents. The
grandmother told workers that she did not think returning guardianship
was a good idea. The worker did not follow up on the reasons for the
grandmother’s concerns.
When emergency responders were called to the home, Navin was
unresponsive. A pile of urine-soaked sheets was found near his bed. His
door was tied with rope. An exam revealed the 8-year-old weighed 38
pounds. He had ligature marks, a sign of restraint. He had bedsores on
his back.
He later died at a Peoria hospital.
The coroner said it was the worst case of child abuse he had ever seen.
Walker was convicted of first-degree murder last month. Jones pleaded
guilty to murder charges. Both are expected to be sentenced later this
winter.
The report found that the supervisor failed to direct intervention to
save Navin. The supervisor will face discipline for failing to ensure an
adequate investigation and allowing a delay in seeing the child.
The worker who interviewed him in the weeks before his death was
disciplined for failing to conduct an adequate investigation and seeking
medical attention for Navin. The worker received an oral reprimand.
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