The airline and passengers aboard the Sydney-Auckland flight on
Monday said the plane with 263 passengers and nine crew members
on board dropped abruptly mid-air.
"My neighbour who was in the seat two over from me, there was a
gap in between us, as soon as I woke I looked and he was on the
ceiling and I thought I was dreaming," Brian Adam Jokat, a
Canadian citizen residing in the UK who was travelling on the
plane, said on Tuesday.
Photos taken by Jokat after the incident showed damage sustained
to the ceiling of the airplane where he said fellow passengers
had hit it.
The New Zealand accident investigator said Chilean authorities
had confirmed they had opened a probe into the flight, and it
was assisting with their enquiries.
A spokesperson for TAIC said because the incident occurred in
international airspace it fell to Chilean accident investigation
authority Direccion General de Aeronautica Civil (DGAC) to open
an inquiry.
LATAM is based in Chile and the flight was due to continue on to
Santiago after stopping in Auckland.
"TAIC is in the process of gathering evidence relevant to the
inquiry, including seizing the cockpit voice and flight data
recorders," the New Zealand agency said, referring to the
so-called "black boxes" that will provide more information on
the flight's trajectory and communications between pilots.
DGAC said in a statement it was working with TAIC on the
investigation.
LATAM did not immediately respond to a request for comment on
whether it had given the black boxes to TAIC. The airline said
earlier on Tuesday it would assist the relevant authorities on
any investigation into the "strong shake" during the flight.
The cause of the apparent sudden change in trajectory of the
flight is currently unexplained. Safety experts say most
airplane accidents are caused by a cocktail of factors that need
to be thoroughly investigated.
New Zealand's Civil Aviation Authority said in a statement it
would also assist in the investigation if required.
There has been renewed debate over the length of cockpit
recordings in the aviation industry since it was revealed voice
recorder data on the Alaska Airlines Boeing 737 MAX 9 jet that
lost a panel mid-flight in January was overwritten.
(Reporting by Alasdair Pal in Sydney; Editing by Jamie Freed)
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