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By
MARI YAMAGUCHI
TOKYO (AP) — A leading Japanese beef bowl chain said it is
shutting down almost 2,000 outlets across the country from
Monday after a rat and a bug were found in its food.
Sukiya has apologized to its customers and said it will carry
out a deep clean of its stores over four days.
The company acknowledged that a rat was found in a miso soup
served to a customer at one of its outlets in Tottori,
southwestern Japan. It said an investigation found that the
rodent entered a refrigerator through a crack in a door.
In a separate incident, a bug was found in food at a Tokyo
outlet on Friday, Sukiya said.
“We deeply apologize to the customer who reported the case to us
over the tremendous pain and trouble,” a company statement said.
“We also apologize to all our customers who patronize our
restaurants and related people for causing tremendous trouble
and concerns.”
Sukiya said it takes the complaints “very seriously” and decided
to carry out a nationwide clean of its outlets.
The company, which is owned by Japanese food industry giant
Zensho Holdings, operates nearly 2,000 outlets in Japan and
about 660 stores overseas, including China, Singapore and
Mexico.
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