McDonald's improving global sales help to offset US weakness in fourth
quarter
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[February 11, 2025] By
DEE-ANN DURBIN
Improving international sales helped McDonald’s overcome some weakness
at home in the fourth quarter, but the company said it expects U.S.
sales to pick up later this year.
McDonald's said its sales are continuing to recover from an E. coli
outbreak last fall tied to its Quarter Pounder hamburgers. The Chicago
burger giant said it's also struggling to get low-income consumers back
into its stores despite expanding discounts.
McDonald’s U.S. same-store sales, or sales at locations open at least a
year, fell 1.4% in the fourth quarter.
On a conference call with investors Monday, McDonald's Chairman,
President and CEO Chris Kempczinski said industry-wide fast food sales
to low-income consumers were down double-digits in the U.S. in the
October-December period.
“That’s the landscape that we’re looking to navigate through. It’s why
it’s so important that we make sure that we have a strong value
program,” Kempczinski said.
McDonald’s U.S. sales slowed in the first half of 2024 as customers grew
tired of price increases. The company responded in June with a $5 value
meal that reignited traffic. The deal was so successful that the company
extended it through next summer.
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But then an E. coli outbreak, which was first reported Oct. 22, sickened
at least 104 people in 14 states, including 34 who were hospitalized,
according to the U.S. Food and Drug Administration. One person in
Colorado died.
The FDA closed its investigation into the outbreak in December, saying
McDonald's contained it once it stopped serving the raw onions the virus
was linked to. But Kempczinski said the outbreak hurt sales of the
Quarter Pounder, which is usually a big profit-generator.
Sales also remain weaker in the Rocky Mountain states where the outbreak
was centered, Kempczinski said. McDonald's doesn't expect them to
recover until the beginning of the second quarter.
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A sign at a McDonald's restaurant is displayed on April 29, 2024, in
Albany, Ore. (AP Photo/Jenny Kane, File)
 McDonald's said it is working to get
customer traffic back up in the U.S. and will then layer in new
products that will generate excitement and increased spending. The
snack wrap, a menu item that has generated a lot of excitement, will
return sometime this year, and McDonald's is also planning a new
chicken strip offering, Kempczinski said.
Kempczinski said the company is also learning a lot about demand for
beverages like energy drinks from the beverage-focused CosMc's chain
it has been testing since early last year. Kempczinski said the
company is trying to figure out how it can capture that demand
within its existing restaurants.
International sales in McDonald's company-operated markets edged
upward slightly in the fourth quarter, with particularly strong
sales in Germany and Italy. But Kempczinski said McDonald's is also
struggling to draw lower-income consumers in the U.K.
The bright spot for the fourth quarter was McDonald's licensed
markets overseas, where same-store sales climbed 4.1%. McDonald’s
said it saw strong sales growth in the Middle East, where sales have
struggled in recent years, and Japan.
Overall, McDonald’s global same-store sales rose less than 1% for
the fourth quarter. That was better than the 1.1% decline Wall
Street had forecast, according to analysts polled by FactSet.
Fourth-quarter revenue fell slightly to $6.38 billion, just short of
the $6.45 billion analysts were expecting.
The company’s fourth-quarter net income also fell, 1% to $2.01
billion. Adjusted for one-time items, McDonald’s earned $2.83 per
share, which was lower than the $2.85 per share than Wall Street
anticipated.
McDonald's shares rose more than 4% in early trading Monday.
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