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Thousands of Microsoft 365 customers reported having issues with
services like Outlook on Saturday.
In a series of posts on the social platform X, the company said
it was investigating the issue, which affected various Microsoft
365 services.
“We’ve identified a potential cause of impact and have reverted
the suspected code to alleviate impact,” Microsoft said in the
posts, which were published by a company page dedicated to
addressing incidents tied to its office software programs.
The company said in the afternoon that its tracking indicated
that “a majority of impacted services are recovering following
our change.”
Earlier some users took to social media to say they were unable
to access their Outlook email accounts.
Data from Downdetector, which tracks outages, showed thousands
of reports from users.
Outage reports for Microsoft 365, and Outlook in particular,
peaked around 4 p.m. Eastern Standard Time before dropping off,
and some users began saying their access was restored.
Earlier this week the communications platform Slack also
experienced an outage that left thousands of users unable to use
the service.
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