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City
clerk graduates from institute
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[NOV. 7, 2006]
SPRINGFIELD -- Melanie Riggs, city clerk for
Lincoln, was one of more than 55 participants at the
Municipal Clerks of Illinois Institute the week of Oct. 8-13 at
the Springfield Hilton. This was her third year at the institute,
and she graduated into the academy at ceremonies during the annual
banquet.
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The institute, approved by the
International
Institute of Municipal Clerks, is one component of a municipal
clerk's certification process. A total of 100 hours of course work
is required, including work in public administration, social and
interpersonal skills, and technical skills relevant to a clerk's
duties. Participation allows clerks to upgrade their skills and
increase their effectiveness. The keynote speaker at the annual
banquet was Charles Tokar, city clerk for Chicago Ridge, who is
president-elect for the International Institute of Clerks.
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 The institute was presented through the combined efforts of the
Institute of Government and Public Affairs and the Office of
Continuing Education at the University of Illinois. This year's
program provided opportunities to learn more about fundamentals of
supervision, ethics and ethical issues, understanding negotiations,
the culture of government, public speaking, improving customer
service, decision-making, and communications skills.
[News
release] |
