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Credit and collections expert Michelle Dunn's advice archived on 'The Ugly Truth About Business'     Send a link to a friend

[September 11, 2007]  NORCROSS, Ga. -- Michelle Dunn, founder and executive director of the Credit & Collections Association, presented "Getting Your Customers to Pay" on Monday on iBusinessChannel.com's "The Ugly Truth About Business" program. The program is available on demand 24/7 until Oct. 10.

In the program she reveals the most important collection tool, how to avoid "the trash can," and how to establish a credit policy. Viewers had a chance to pick her brain during this program.

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"You have to protect your hard-earned cash," said Dunn. "I'll discuss ways that you can get what is owed to you."

Michelle Dunn is a recovering debt collector who has spent the last 20 years stepping into dangerous debt collection potholes. She is a successful businesswoman and the author of an award-winning book as well as six other published books. She is the founder and president of her 10-year-old Credit & Collections Association, with thousands of members, as well as a regular contributor to the Wall Street Journal.

"The Ugly Truth About Business," hosted by Ruth King, is one of many series on iBusinessChannel.com to help business owners increase sales, decrease expenses and keep on the cutting edge to stay one step ahead of the competition.

To participate in airings of this free program, go to www.ibusinesschannel.com and click on the schedule. Then go to the calendar and click on "The Ugly Truth About Business." Viewers can call in or chat into this live program. The program airs live at 10 a.m. Eastern time and can been seen immediately afterward on demand for 30 days.

About iBusinessChannel.com

At iBusinessChannel.com, time-starved business owners and employees get the ideas they need to increase sales and profits, decrease employee turnover, and increase customer retention and referrals.

[Text from file received from iBusinessChannel.com]

 

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