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Letters to the Editor
Lincoln Daily News
601 Keokuk St.
Lincoln, IL  62656

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ALMH responds with offer of assistance

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Lincoln Daily News contacted Abraham Lincoln Memorial Hospital to better understand their position and how this family and others in need might get help.

ALMH staff responded kindly and were appreciative of the situation being brought to their attention. A representative said that when needed, case managers have called the state Medicaid office and advocated on behalf of the patient. ALMH would be contacting this family to see how they can help.

The hospital provided the following statement about their care, uninsured options and further contacts:

"It is the policy of the ALMH emergency room to provide our patients who need medications with a prescription to be filled at a local pharmacy of their choice and enough meds to help them meet their dosage requirements until the pharmacy opens the next day.

"The ALMH case management team is available to work with all emergency room patients to ease their transition home. This includes identifying various sources of pharmaceutical assistance if patients do not have a payment source for those medications that will improve their health."

For those who are uninsured, the Uninsured Ombudsman Program was established by Public Act 92-331 on Jan.1, 2002. The purpose of the program is to provide assistance and education to Illinois consumers who:

  • Have no health insurance.

  • Are about to lose health insurance.

  • Cannot afford to purchase health insurance.

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Misc

The Uninsured Ombudsman Program may be able to assist by:

  • Providing information on state and federal programs that may be available.

  • Explaining continuation rights under an existing health plan.

  • Providing help on how to shop for health insurance.

The ombudsman staff can answer questions about obtaining health insurance and supply information on resources available throughout the state that might be able to provide health care options for individuals seeking treatment.

The Uninsured Ombudsman Program is located within the Office of Consumer Health Insurance. You may contact the program by calling that office toll-free at 877-527-9431.

State phone numbers that might be of help:

  • Office of Consumer Health Insurance, 877-527-9431

  • Comprehensive Health Insurance Plan, CHIP, 866-851-2751

  • Attorney general's toll-free line, 877-305-5145

  • KidCare, 800-226-0768

  • Medicare toll-free line, 800-638-6833

[LDN and ALMH staff]

[Posted August 19, 2009]

Click here to send a note to the editor about this article.

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